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ECSS Offers Equipment Repair and Preventative Maintenance Service

Classroom Facilities | Support | PRS Technology | Additional Services

Electronic Classroom Support Services (ECSS) is now offering equipment repair and preventative maintenance services for the UC community. Instead of sending your equipment to the manufacturer or a repair shop, UC departments, faculty and staff can have their equipment serviced in-house by certified staff of ECSS. The following are some examples of the types of equipment ECSS can service:

LCD Projectors
Switchers
DVD Players
Scalers
VCRs (regular or professional)
Remote Controls
Monitors (CRT and LCD)
Document Cameras
Overhead Projectors
Televisions


The repair work is done by Claudio Iacucci and his EET co-op student Ryan Jackson from the College of Applied Science. Both have multiple certifications in electronics service. In the three years since repairs have been available in-house, almost none of the equipment repair labor has been done by outside vendors. For example, ECSS has become an authorized Sharp repair shop, which allows in-house service of the many Sharp components installed in classrooms. Much has been saved on cost and turnover time since there is no longer a need to wait for shipping or for another vendors schedule.

In addition to repairing malfunctioning equipment, ECSS also offers preventative maintenance services for classroom equipment installed in department-owned classrooms. This service includes a quarterly cleaning, testing, and adjustment of workstations and equipment. Technicians clean surfaces, screens, and components, replace projector fan filters, adjust, align and test equipment. ECSS will also remove components requiring more significant repair, and perform the service if requested.

To date, the preventative maintenance service has been utilized by the College of Arts and Sciences and the College of Engineering. Repair services have been employed by DAAP, the College of Business, Engineering, A&S, Raymond Walters, and the College of Pharmacy. If you feel your department would benefit from these services, contact Jane Combs at 556-1907 to set up the details. The base rate for repair is $44 per hour, and preventative maintenance costs vary depending on the type and number of items under contract.
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Office of Information Technologies
University of Cincinnati
400 University Hall
University of Cincinnati
P.O. Box 210658
Cincinnati, OH 45221-0658
Phone: 513-556-HELP(4357); Fax 513-556-1006
E-mail: helpdesk@uc.edu 
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