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Frequently Asked Questions

Q: May I "reserve" a place in the class? How do I register?

A: We are sorry, but we are not able to hold places for prospective students. Registering and paying for the class now, however, is the best way to ensure your place in class. (Link to "See Ways to Register")

Q: Is there a registration deadline?

A: Not really—but usually final class decisions are made 48 hours before your first session, so it would be advisable to sign up before then. Otherwise, we might cancel a class without knowing about your interest in taking it. On the “flip side,” some classes are very popular and fill quickly. If you delay in registering, you may run the risk of being closed out and we'd hate for that to happen.

Q: I will be unable to attend all of the sessions of the class. May I still sign up?

A: Yes, these classes are noncredit and you will not be penalized for missing sessions. You will, of course, be missing out on the information presented; but that can't be helped. Also, we are not able to pro-rate the fee for the class. As long as you realize these things, it's not a problem. You are welcome to sign up!

Q: What happens if a course is closed?

A: If the course you want is filled, we'll put you on a waiting list. You may choose to remain on the wait list, transfer to another class, or receive a refund (if you paid by credit card you will not be charged). Every effort will be made to accommodate you - we've even been known to create new class sections to meet your needs.

Q: Where is my class?

A: Classes are held on the UC main campus unless otherwise indicated in the course description. To view room assignments, select the Browse Online Course List to the left of your screen, then scroll through the classes. Exact room and building locations, parking information, and directions will be verified in the enrollment confirmation we send.

Q: Is there an age limit?

A: Our classes are especially designed for adults, age 18 and over. We regret that we are unable to accommodate younger people; the only exception to this policy that may even be considered is for 16 and 17 year-olds enrolling in a class not requiring the signing of a Release Form. (Subject to approval of program director and the instructor).

Q: Are there ever changes in courses that have been published?

A: We don’t like to make changes, but sometimes it’s unavoidable. We reserve the right to change times, locations or instructors. If we must cancel a class, we will make every effort to notify you immediately. Please provide daytime phone numbers so that we may contact you. You may then choose to transfer to another class or receive a full refund.

Q: What if I do not receive confirmation of my enrollment?

A: If you have not received confirmation within two days of starting date for your class, please call (513) 556-6932, option 2. Office hours are 8 am-5 pm Monday-Friday.

Q: How do I pay for material or supply fees?

A: Some classes require additional fees for supplies or materials — they are noted in the class listing. These fees are to be paid to the instructor at the first class session. These fees are nonrefundable and discounts do not apply to them.

Q: What about text books?

A: Classes requiring the purchase of a textbook are noted in the catalog description. Those books will be shelved in the Communiversity section of the UC Bookstore or are also available at DuBois.

Q: Are there any discount options?

A: Full-time UC faculty/staff and Golden Buckeye Card holders are the two groups that are eligible for discounted classes. Exceptions are marked under each course description with a “no discounts” notation. Details about discounts are found at our Log In screen.

Q: Are refunds available?

A: A refund of the registration fee can be made up to 48 hours before the first session. We regret that no refunds may be made anytime thereafter.

Q: How often are catalogs published?

A: Classes are offered year-round. Catalogs are published in August, December, February and May. To receive our print catalog, email ce@uc.edu.

Q: What if I have special needs?

A: If you have a disability and need specialized services, call the Disability Services Office at (513) 556-6823 well in advance of your class to discuss your needs.

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