Collections Office
The Collections Office is responsible for collecting all defaulted campus-based federal and institutional student loans, as well as outstanding tuition balances. The office must follow federal due diligence guidelines which include, but are not limited to, contacting defaulters, referring delinquent accounts to the Ohio Attorney General’s Office, litigating accounts, and assigning accounts to the federal Department of Education.
Location: University Pavilion, Fifth Floor
Hours: Monday through Friday 8:00 am - 5:00 pm |
For a listing of Collections Office staff and their assignments
<Click Here>
COLLECTION POLICY
Ohio Attorney General’s Collection Enforcement Office - Ohio Revised Code Section 131.02 states that the University of Cincinnati submits past due loans and unpaid tuition accounts to the Ohio Attorney General’s Collection Enforcement Office for collection. Additional charges and collection expenses will be assessed to the outstanding loan/account balance.
To prevent referral to the Attorney General’s Office, please contact the Collections Office to make payment arrangements.
OUTSTANDING TUITION BALANCE
The Collections Office will place a service block on your student account if it is past due. The service blocks will restrict the release of records (grades, transcripts, and diploma) and registration for future quarters. If you do not make satisfactory payment arrangements with the Collections Office, your account will be referred to the Ohio Attorney General’s Collection Enforcement Office for collection.
Payment arrangements: (513) 556-3431
Financial Aid assistance: (513) 556-1000
University Pavilion, Room 500
PO Box 210140
Cincinnati, OH 45221-0140
Campus mail: ML 0140
Office phone: (513) 556-3431
Office fax: (513) 556-2681
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