Campus ServicesUniversity of CincinnatiDivision of Administration and FinanceCampus Services

Campus Services
Central Stores
UC ingot
Contact Us  |  513-556-5659  |  Fax 513-556-2572

 

PERSONAL ORDERING

Personal ordering is up and running! Now UC faculty and staff can take advantage of the GBEX office supply contract pricing when placing personal orders.

To register for a personal ordering account, please complete the below registration. Please note, UC email addresses will not be accepted for personal accounts.

https://www.surveymonkey.com/r/GBEXUniversityOfCincinnati

You will receive an email in 48-72 hours with your personal username, password, and ordering instructions. Please bear in mind that personal orders will be charged sales tax.

If you have further questions, please contact GBEX Customer Service at 855-372-GBEX (4239).

Want to shop at your local Office Depot store?

Get an instant 10% discount IN STORE at Office Depot with the Office Depot® Employee Purchase Plan! This document explains the program to create the IN STORE use card for the 10 percent discount. Print out and take the program card with your and use it to ask for your 10% off at the register.

GBEX, formerly Guy Brown

Extra Savings Now through Sept. 30 on Favorite Writing Tools

Check out the savings on some of your favorite brands!

Sharpie Paper Mate Expo Pens

UC departments' one-stop source for over 14,000 items:

office and service supplies, equipment, furniture, UC forms, proprietary items ... service – convenience – selection!

Our office supplies contract with GBEX includes their wholesale partner, OfficeDepot|Max. The online ordering system is simple and offers great features!

For Departmental Orders

Use your designated GEBX username and password. Don't have one yet? Submit a request to set up a new account. Confirmation will be emailed to you.


Just Want to Browse Because Someone Else Will Submit Your Order?

The UC Browse option on the Office Depot e-commerce site allows you to find the products you want so you can notify your designated purchaser. To view items: 

Username: UCBrowse

Password*: August2017

The password changes the first day of each month. For example, on December 1, the password will become December2017.


PRICING:

Central Stores’ pricing is competitive with the supply superstores. Most items are 40% or more off of the current list price. Some “Best Buy” items are discounted up to 85%. Electronics and appliances are discounted less.

REGISTERING/
ACCOUNT UPDATES:

Submit a request to set up a new account or update current information. Confirmation will be emailed to you.

ORDERING:

You will be notified when your department registration is complete.
Go to GBEX. Enter your login and password. You’re ready to shop!

DELIVERY:

Department orders placed before 5 p.m. will be delivered next business day.

PAYMENT:

Departments’ selected SAP account is charged directly. Departments may also charge orders using their UC purchasing cards.

RETURNS:

Please, use these guidelines to assist you in handling a return request.

  • Returnable items include any products sold by Office Depot.
  • Merchandise must be returned within 30 days of the original delivery date
  • Items should be in their original packaging.
  • Returns may be requested via phone, fax, or online via order tracking.

To ensure accurate credit and pick up, please have the following information available. The information is located on your packing slip, internet (account history) or by calling the Customer Service (855) 372-4239

  • Account number
  • Original order number
  • Item (SKU) number of product being returned
  • Reason for the return
  • Contact Information for Customer Service Representative or the driver

FOR ONLINE CREDIT RETURNS:  1) Go to “ORDER TRACKING” 2) Click on the Blue underlined order number 3) Click on the SUBMIT RETURN button to return items for credit only.

RETURN EXCEPTIONS

  • Items not in the original packaging.
  • Custom or imprinted items (unless produced incorrectly or delivered defective).
  • Special order items (unless received in error from the manufacturer).
  • Dated items must be returned within 30 days of purchase.

Once your return request is processed, your Customer Service Representative will provide you with a RETURN AUTHORIZATION NUMBER and inform you of the process, which will take place to pick up the item and deliver a new item or process the credit due.