Campus Services Insider - Fall 2013
CAMPUS SERVICES BY THE NUMBERS - 1st Quarter Comparisons
|Visitors to CRC||137,747||157,894||14.6%|
|Personal Training Sessions||531||614||15.6%|
|Nutrition Coaching Sessions||4||29||725%|
|R.E.C. Kids Summer Camp||757||781||3.2%|
|R.E.C. Kids Summer Camp Swim Lessons||115||132||14.8%|
|Intramural Ultimate Frisbee Teams||13||16||23%|
|Visitors to TUC||341,925||342,204||.08%|
|Catskeller Unplugged Attendance||77||186||242%|
Housing & Food Services
|Fall Semester Residents||3933||4516||14.8%|
|Residential Meal Plans||3,500||3,735||6.7%|
|Campus Dining Plans||1,149||1,452||26.4%|
WHAT'S NEW IN CAMPUS SERVICES
Move-in Survey Results
Housing & Food Services surveyed residential students and their parents after the residence hall move-in process this August. Nearly 30% of all surveys were returned. The results were very positive, giving a solid baseline reading of move-in, and identify some areas for improvement.
- Over 84% of both students and parents agreed or strongly agreed that the move-in experience met their expectations.
- Nearly 90% of the parents agreed or strongly agreed that the move-in experience met their expectations
- Without fail, parents rated every category higher than students on average.
- These results are indicative of the strong efforts put forth by Housing & Food Services, as well as Resident Education.
- Total Responses: 2,074; Parent Response Rate: 40.6%; Student Response Rate: 23.3%
||Rated Agree or
|Topic / Function
|1. Advance move-in instructions were timely and beneficial||72.9%||78.3%||67.5%|
|2. Student/faculty/staff volunteers were helpful||84.5%||88.6%||80.5%|
|3. Hall staff was efficient in the check-in/key issuance process||87.5%||89.4%||85.6%|
|4. The time from arrival to being moved-in met my expectations||82.7%||86.5%||79.0%|
|5. Parking, after unloading, was available in nearby garage||82.6%||88.8%||76.5%|
|6. The overall move-in experience met my expectations||84.7%||88.1%||81.2%|
DAAP Art Supply Store, DAAP Café Grand Reopening
In preparation for the opening of classes in August, the DAAP Art Supply Store and the DAAP Café moved into newly configured adjacent spaces on level four in the Aronoff Center. On Sept. 12, the store and the café held a grand reopening. Prizes included a Campus Dining Pass and an art supplies gift basket.
- The art supply store is more than 120 square feet larger than the previous location. To support the increased space, the store added some new assortments that include office and technology supplies, and a small selection of clothing and gifts. Students can now also purchase Adobe Software Access cards at the location.
- With the college café move, University Dining Services personnel initiated a pilot program that allows meal plan holders to use their meal swipes in exchange for a meal combination. The new meal exchange program has been well received and quite successful: an average of 250 meal plan swipes are being redeemed daily.
Sustainability in Food Services
Reusable Containers Offered at Stadium View Café
The new reusable to-go container program at Stadium View Café has gotten off to a great start. As of Oct. 1, a total of 627 reusable containers have been checked out. Each container can be used multiple times: users swap used containers to dining services staff for cleaning, and receive a clean container in exchange. This new program has allowed dining services to eliminate Styrofoam containers and reduce waste that is ordinarily sent to landfills.
Compost at MarketPointe
With the start of Fall Semester, Food Services initiated a composting pilot program at MarketPointe Dining Center. After collaboration with the Offices of Sustainability and Grounds & Maintenance, Food Services received a grant from the Ohio EPA that served as seed money for the program. The dining center generates both pre-consumer and post-consumer food waste for composting. Signs direct students to throw away any plastic items that may be on their plate, but all other items are compostable at this time. During the first six weeks of school, 7,400 lbs. of compostable waste was hauled away from MarketPointe by Future Organics.
Parking Services Adds Air Compressor Service
Parking Services conveniently installed a campus community air compressor outside University Avenue garage for those who need to add air to their tires, whether they have four tires or only two! Within the first week after installation, there were 48 reported uses. Another compressor will be installed on Lot 13 outside Eden Garage on the Medical Campus when the adjacent construction project is complete.
6000+ Students Participate in the 3rd Annual National Student Day on October 3
For the third year, Campus Services participated in National Student Day (NSD). The national event is sponsored by the National Association of College Stores (NACS). This year’s theme, held on Oct.3, was Study, Serve, Celebrate. Major campus partners included Student Activities & Leadership Development (SALD), the Center for Community Engagement (CCE), Student Government, and UC Sustainability.
The event kicked off at 7 a.m. in all of the on-campus cafés, where students received a free cup of coffee if they brought in a reusable mug. A variety of events continued throughout the day and into the evening.
Students were able to make a purchase in the Bookstores at a 20% discount. Additional Bookstore promotions included a bonus gift card with the purchase of an Apple iPad. Traffic in the stores during the event resulted in sales increases of over 100% compared to a typical Thursday.
Again this year, a large Community Service Fair was the signature event of UC’s NSD celebration. Despite the rainy weather, the fair was very successful. Partners from SALD and CCE ensured that 40 organizations participated, including the American Red Cross, Boys & Girls Clubs of Greater Cincinnati, and the Children’s Theater of Cincinnati.
The fair also included an on-site community service project. Students were encouraged to donate canned goods that were collected in bins provided by the Freestore Foodbank. In return, Currito offered students free burrito cards from their Burritos Without Borders program. Two-hundred canned goods were collected. Each student who attended the fair was entered to win a $250 UC Bookstores gift card and a Brookstone iDesign Flip Speaker Dock, provided by Pepsi.
Other activities included live music, a movie with free popcorn and soda in the MainStreet Cinema, an Oktoberfest-themed lunch in the dining centers featuring a farm-to-fork menu, free UC Sustainability water bottles, and chair massages at the Campus Recreation Center.
More than 6,000 UC students participated in the daylong celebration, a 50% increase over last year. In addition to the on-campus celebration, students were encouraged to submit their volunteer experiences and participate in the national competition for scholarships and prizes. Voting ended on October 17 and results will be presented in early November.
Apple Service Center Now in the Main Bookstore
The University of Cincinnati Bookstores recently opened an Apple Service Center in the main store in Tangeman University Center. The service center can assist with hardware or software repairs, either in or out of warranty, for all Apple products with the exception of iPhones. Stuart Hemmert, the Apple Certified MAC technician, is available in the computer department Monday through Friday from 10 a.m.–6 p.m., and can be reached at 556-1402 or email@example.com. If needed, Stuart can arrange a drop off or pick-up after hours.
Give Hope Results
All five TUC Food Court locations participated in a fundraising campaign from Sept. 16–22 supporting the Give Hope (Helping Others with Pancreatic Disease Every Day) organization that raises funds for pancreatic cancer research. During the campaign, customers were invited to make a $1 donation as they were placing their food order. Collectively, food services raised a total of $1,581 this fall. The locations that participated were: Taco Bell, KumaNeko Sushi, Burger King, Papa John’s, and Chick-fil-A.
PNC Bank Providing Frequent Educational Seminars
As part of PNC Bank's commitment to financial literacy, bank staff continually provide educational seminars on campuses for students, faculty and staff. Ron Colyer, the manager of the PNC Bank branch in TUC, has received an increasing number of requests for presentations on money management. On Oct. 11, Ron presented "Money Lessons for Graduates Seminar" to a class of 50 construction management majors who will be graduating next semester. This request, from the students' faculty advisor, was to help better prepare students for job offers by comparing benefits and salary deferral contributions. As well as how to compare job offers, Ron further spoke to paying back student loans, planning early for retirement, and building credit. Ron also has five seminars scheduled this semester for freshmen residents about how to budget, save and manage their money, and on Nov. 13 will speak to all freshman and sophomore athletes on basic money management. He has three seminars for employees scheduled for October 29 and 30 called "Keep It Safe," to take place at UC Blue Ash, in University Hall, and TUC.
CAMPUS SERVICES IN THE NEWS
Morgens Hall Standing Tall
When Morgens Hall’s renovation was completed for fall opening, the media attention began. At UC during the month of September, Morgens Hall: UC High Rise Is More Than Just High Style was one of uc.edu’s top 10 most popular articles, and Morgens Hall, Then and Now and UC Dresser-Desk Innovation were each top 10 rated UC videos. But the kind of attention the updated Morgens received beyond our borders is a story in itself! Here is a list of the media outlets that covered the story:
Here is a list of the media outlets that covered the story:
- The Chronicle of Higher Education: New Buildings Greet Students (Mostly Without Construction Fences)
- The Chronicle of Higher Education: Slide-Away Desk Saves Space and Money at U. of Cincinnati
- The Business Courier: UC Debuts Fully Renovated, Modern Morgens Hall: SLIDESHOW
- The Enquirer: Renovated Morgens Hall Opening at UC
- WKRC: UC Celebrates Morgens Hall Makeover
Media outlets list continued:
- WCPO: Around Cincinnati: Rock Star Dorms, safe housing for college students and Team spirit candles
- WXIX: Renovated Morgens Hall at UC Reopens for Students
- Soapbox Media: UC Residence Hall Gets Facelift, Total Renovation
- Commercial Property Executive: University of Cincinnati’s Morgens Hall Open for Students Following $35M Renovation
- TopNewsToday.org: Renovated Morgens Hall Opening at UC
- Noodls.com: Morgens Hall: UC’s High-Rise That’s More Than Just High Style
- College Planning & Management Magazine
- Green Building & Design
Campus Services Annual Report
Check out the Campus Services Annual Report.
- As a result of increased donations to the Larry Elsasser scholarship fund, two $1,000 scholarships will be awarded out of this fund in spring semester to full-time UC undergraduate students employed at the university. This year’s application will open on Nov. 1. Find out more about the Larry Elsasser scholarship fund online.
- Parking Services will host their second annual “Toys for Tickets” drive Nov. 18–Dec. 4. During this period, one citation/ticket will be waived when participants deliver a toy to Parking Services for less fortunate children in the community.
- Housing & Food Services will be hosting a series of information fairs the week of Dec. 2–6. Housing staff will be at various locations around campus each day to discuss the contract renewal process as well as preview the room and board options for FY15. Specific details about the preview events can be found on the Housing website.
- Campus Services will be hosting the Regions 7 & 9 Association of College and Universities International (ACUI) Conference Nov. 1–3. Around 250 ACUI members from Ohio, Michigan, Indiana, and Southern Ontario are expected to participate. Kendra Violet is chairing the dual region Conference Planning Team.
- This year’s UC Bookstores Annual Holiday Open House will take place on Friday, Dec. 6 from 3–6:30 p.m., with appetizers, desserts, drinks, and jazz and holiday classics by the Benjamin Thomas Trio. Leah Stewart, UC Associate Professor and Area Director of Creative Writing, will sign her novels.
- Campus Services employees and over 100 other members of the university community wished Darlene Bunton well on Sept. 25 at a party in her honor in the Grand Ballroom at Kingsgate Marriott Conference Center. Darlene retired Oct. 1 after 40 years at UC, serving the majority of those years as director of Parking Services.
- Lisa Bunkley-Boyd is serving as interim director while Campus Services conducts a search for the next director of Parking Services.
- On Sept. 3, Denise Weaver-Vandersall began her role as director of University Conferencing. In this role she will oversee the Kingsgate Marriott contract and Conference & Event Services. Denise has worked in the hotel industry for approximately 30 years. Her most recent experience was with The Cincinnatian Hotel as managing director.
- Adam Krawsczyn has been appointed associate director of University Conferencing, effective Oct. 21. Adam has over seven years of experience working in higher education, most recently with Wesleyan University and at the University of Maryland.
- MainStreet Operations has appointed Ryan Gaerke as the new assistant director, effective Oct. 14, with the responsibility of coordinating the daily operations at TUC and SSLC. Ryan didn’t need as extensive a training and tour for his new role as one would expect: when he was a student at UC, he served as a lead programmer for MS and a building supervisor for Campus Rec.
- On October 28, Maggy Fogler began her role as the new Assistant Director of Housing. Maggy is responsible for Bellevue Gardens operations, Off-Campus Graduate & Family Housing information services, and the housing component of Summer Conferences. Maggy has served UC’s housing system for 16 years in various roles in Resident Education and Development.
- Laura Driscoll has been hired as the program coordinator for Trademarks & Licensing. Laura graduated from the University of Iowa in May and has licensing experience after working in Iowa's trademarks licensing office. Laura's primary focus is to help manage internal requests by serving as the primary contact for students and administrative groups.
- In Campus Services Marketing, Stephanie Coy has been hired as the new promotions and publications coordinator. Stephanie started as a student assistant for Campus Scheduling, and moved on to student marketing assistant as she finished her undergraduate and master degrees in Marketing here at UC.
- Victoria Rogers, of the Campus Services Marketing Department, has been promoted to associate director for marketing and publications.
- Kevin Kleist is the new executive chef of Mick & Mack’s Café. Kevin is an accomplished professional chef, operating in the restaurant industry for over 16 years locally, as well as in Chicago, Toronto, and Minneapolis. After receiving his Bachelor of Arts from the University of Wisconsin, he went on to work for Buca di Beppo, Tony’s Steakhouse and Seafood, Kroger Bistro, and more.
- The UC Bookstores welcomes Stuart Hemmert, the new authorized Apple Service Tech. Stuart can solve a variety of hardware and even software issues on most platforms.