Frequently Asked Questions
 1. How does the Bearcat Card work?
2. Where can I deposit money into my account?
3. Is there a fee attached to the Bearcat Card?
4. Is there a minimum balance required?
5. Where can I use my Bearcat Card?
6. What are the benefits of having a Bearcat Card?
7. What do I do if I lose my Bearcat Card or have problems with it?
8. Can I get a refund of monies I do not spend during the quarter? And will I receive a statement?
9. How and where can I get started?
1. How does the Bearcat Card work?
The Bearcat Card is the same as your UC ID. The Bearcat Card is activated by depositing money into your account. Choose the amount of money that you wish to deposit. You can use cash, check, debit, or credit card. The account is set up as soon as a deposit is received. Once activated, you can draw on the funds by presenting the card when making a purchase at participating locations.
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2. Where can I deposit money into my account?
Money can be deposited at any time during the year at convenient locations around campus, our Web site blackboard.uc.edu, at the Mainstreet Connection Center desk on the 3rd floor of TUC, at Langsam Library on the 4th floor, Medical Science Building 1st Floor,
or the 2nd floor of TUC using the VTS (Value Transfer Station) where you add money on the spot, or call the Bearcat Card
office at 513-556-2000.
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3. Is there a fee attached to the Bearcat Card?
No. There are no transaction fees.
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4. Is there a minimum balance required?
No. There is no minimum amount required for deposit or balance on hand.
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5. Where can I use my Bearcat Card?
You can use your Bearcat Card at all UC Bookstores, all food locations and Dining Centers on campus, vending machines, copiers, and selected off campus vendors. Check out the list at blackboard.uc.edu, click on the Bearcat Card tab and "Where to use." Look for the Bearcat Card acceptance signs at participating locations.
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6. What are the benefits of having a Bearcat Card?
There are several benefits. It is convenient, fast, safer, and you don’t have to carry lots of cash. There are no transaction fees and a lost card doesn’t mean lost money if reported right away. You must have your ID with you at all times so make it work for you. You can save money when you do laundry, make copies or take advantage of quarterly specials. Check back for details.
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7. What do I do if I lose my Bearcat Card or have problems with it?
You should report lost cards immediately. Report lost cards or problems from 8:00 am to 5:00 pm to 513-556-2000. You can also log onto our Web site at blackboard.uc.edu and suspend your card. Contact the Bearcat Card office on Monday at 513-556-2000. Replacement cards can be purchased at Edwards Center Public Safety at a cost of $15.00 Monday thru Friday 8:00 am to 5:00 pm. You must go in person to the Bearcat Card office to have your funds transferred to your new card and have your card reinstated.
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8. Can I get a refund of monies I do not spend during the quarter? And will I receive a statement?
Refunds* are given upon request if you are leaving or withdrawing from the University. Otherwise the balance rolls over to the next quarter. Statements, up to thirty days, can be viewed online using your Blackboard account.
*Minus a $5 processing fee. See Terms and Conditions.
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9. How and where can I get started?
Stop by the MainStreet Connection desk and pick up the form to fill out and deposit money or deposit through our online service, blackboard.uc.edu . If you deposit through the online service, print the agreement, fill it out and fax it to 513-556-0495 or mail it to our office.
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