Skip to main content

Parent Information

The Bursar's Office wants to make the payment of your student's bill as convenient and easy for you as the Parent as possible. We encourage you to read this page in its entirety to know the options we have made available to you. The topics on this page include:

Getting Started

If you are interested in paying your student's bill, signing up for the payment plan, signing up for the Parent PLUS Loan refunds via direct deposit, or view your student's records you will want to create your own secure UC credentials. These credentials include your UCID and password. Your student will need your UCID to add you to their list of authorized users. You must be an authorized user to take advantage of these services or to view your student's records. To start the process of getting your UC credentials, click here.

Understanding Student's Records

If you want to talk to any school employee about your student you need to be aware of the FERPA requirements. The Family Education Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U. S. Department of Education.

FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are "eligible Students."

If your student has reached the age of 18, the university cannot talk to you about your son's or daughter's information unless they have given their permission to us to talk to you by indicating which records and services they want you to have. The student can give you the right to pay/view bills, waive health insurance, view/print IRS Tax form 1098-T, etc.

For more information on this matter visit the Registrar's FERPA site.

If you want to use the Payment Plan to pay the student's bill

The Payment Plan provides both the student and the parent with the ability to pay their tuition and fees bill using interest free payment plan spreading the payments over 4 months per term. A separate non-refundable enrollment fee of $35 per term is required. For more information and/or to sign up for this service, click here.

If you want to Direct Deposit your Parent PLUS Loan refund

RefundSelect provides the student and parent with the ability to receive aid and credit balance refunds via direct deposit. If you have applied for a PLUS Loan and want to know more information and/or sign up for this service, click here.

If you want to pay Student Balances on the Web

PaymentSelect provides the student and parent with the ability to pay the student balances securely on the web. Options include fee-free Electronic Check (eCheck) or credit card (MasterCard, American Express or Discover) payments. Credit card payments have a 2.5% non-refundable convenience fee.

Change Address, Phone Number or E-mail Address

Parents or any third-party with UC credentials can change their address, phone number or e-mail by using the Parent Portal. Employees and students will not be able to change their e-mail address since official communications are only sent to assigned UC e-mail addresses.

Contact Information:

          Student Accounts
          University of Cincinnati
          PO Box 210140
          Cincinnati, OH  45221-0140
    
          billing@ucmail.uc.edu