It's important that any student wishing to take advantage of Veterans Educational Benefits contact the Veterans Program and Services (VPS) Office. The Bursar's Office has no authority when it comes to certifying or explaining VA benefits to students. Only VPS Office staff can speak with any authority on this topic. This web page exists solely for the purpose of explaining Bursar process, procedure and policies relating to Chapter 33 Post-9/11 GI Bill Benefits.
- The Bursar's Office only deals with Chapter 33 benefits because the VA pays the school directly for certified tuition and fees. Other VA Educational benefit chapters pay the student directly.
- When UC VPS notifies Student Accounts of a certified Chapter 33 recipient within 24 hours Student Accounts staff will post a budget/benefits estimate (credit) to the student's account for the amount certified by UC VPS. This transaction will be described on the bill as "VA Chapter 33/Yellow Ribbon Benefit Estimate". This is a temporary informational credit memo posting in anticipation of payment from the U.S. Department of Veterans Affair (USVA). The budget will remain for a maximum of 8 weeks at which time it will be removed unless UC VPS can attest to extenuating circumstances warranting extension of this budget posting.
- Once the budget is posted any remaining balance is the responsibility of the student. Students who fail to pay this outstanding balance will be subject to late fees and service blocks.
- Once Student Accounts receives payment from USVA the budget is removed/reversed and the amount of the payment is posted. In some cases the payment amount will not be the same as the budget. If this results in a balance due, students will have 7 days to pay the outstanding balance. Credit balances will be refunded within 3 days in accordance with the published credit balance refund schedule.
- At every step of the way students are notifed via e-mail to their official UC e-mail account. E-mails are sent when: budgets are posted or removed, payments are posted or removed, and classes are changed after certification. When students receive an e-mail they should immediately review their student bill and act accordingly. Changes in classes after certification need to be reported to UC VPS promptly or students risk losing all or some of their VA educational benefits.