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Frequently Asked Questions
GENERAL INFORMATION
Q: May I "reserve" a place in the class? How do I register?
A: Registering and paying for the class now is the best way to ensure your place in class. We are sorry, but we are not able to hold places for prospective students without payment.
Q: Is there a registration deadline?
A: Not really—but usually final class decisions are made 48 hours in advance. We'd hate to cancel a class without knowing about your interest in taking it--or for you to get closed out of a popular course.
Q: I will be unable to attend all sessions--may I still sign up? A: Yes, these classes are noncredit and you will not be penalized for missing sessions (note: we are not able to pro-rate the fee). You are welcome to sign up!
Q: Will classes be held in case of severe weather?
A: Click here for further information.
Q: What happens if a course is closed?
A: If the course you want is filled, we'll put you on a waiting list. Every effort will be made to accommodate you - we've even been known to create new class sections to meet your needs.
Q: Where is my class?
A: Classes are held on the UC main (uptown) campus unless otherwise indicated in the course description. To view room assignments, select Current Courses, select a topic, then scroll through the classes. Room and building, parking information, and directions will also be verified in registration confirmations we send.
Q: Is there an age limit?
A: Our classes are especially designed for adults, age 18 and over. We regret that we are unable to accommodate younger people; the only exception to this policy that may be considered is for 16 and 17 year-olds enrolling in a class not requiring the signing of a Release Form. (Subject to approval of program director and the instructor).
Q: What if there are changes to published courses?
A: We don’t like to make changes, but sometimes it’s unavoidable. We reserve the right to change times, locations or instructors. If we must cancel a class, we will make every effort to notify you. Please provide daytime phone numbers so that we may contact you. You may then choose to transfer to another class or receive a full refund.
Q: What if I do not receive confirmation of my enrollment?
A: If you have not received confirmation within two days of the start date for your class, please call (513) 556-6932, press 2. Office hours are 8 am-5 pm Monday-Friday.
Q: How do I pay for material or supply fees?
A: Some classes require additional fees for materials or supplies — they are noted in the class listing. These fees are to be paid to the instructor at the first class session. These fees are nonrefundable and discounts do not apply to them.
Q: What about text books?
A: Classes requiring the purchase of a textbook are noted in the catalog description. Those books will be shelved in the Communiversity section of the UC (556-1400) or DuBois (281-4120)Bookstores or they may be purchased from online booksellers.
Q: Are there any discount options?
A: Full-time UC faculty/staff and Golden Buckeye Card holders are the two groups that are eligible for discounted classes. Exceptions are marked under each course description with a “no discounts” notation. View the "Program Information" page of our catalog for details about using discounts. Note: Faculty/Staff using their discount may not do so with our online registration option.
Q: Are refunds available?
A: A refund of the registration fee can be made up to 48 hours before the first session. We regret that no refunds may be made anytime thereafter. However, we do stand behind our programs and will do whatever it takes to ensure your satisfaction.
Q: How often are catalogs published?
A: Classes are offered year-round. Catalogs are published in August, December, February and May. To receive our print catalog, email David.Wisor@uc.edu.
Q: What if I have special needs?
A: If you have a disability and need specialized services, call the Disability Services Office at (513) 556-6823 well in advance of your class to discuss your needs.
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