Getting Started at CAPS
Making an Appointment
How do I schedule an appointment?
To schedule an initial consultation, contact us at: 513-556-0648 during business hours. You will be asked for your name, M number, contact information, and screening questions regarding your current situation by the front desk. You will then be scheduled for an initial consultation appointment based on your needs and availability. We value accessibility of services and work toward scheduling most initial consultation appointments within a few days to a week after calling. At peak times of demand for services, wait times may be longer.
What to expect at your first appointment?
You will be asked to arrive early to complete necessary forms to initiate services and help us gather information regarding your concerns. These forms are either done electronically or pencil and paper. During your first meeting, you and a CAPS counselor will discuss the nature of your concerns and decide which service might be most helpful. Recommendations are provided and discussed through the development of a CAPS Support plan. Possible options include a seminar or workshop, peer to peer support, group or individual counseling, or referral to another office or service provider better suited to meet your needs. There is no cost for this consultation.
What if I am returning for services?
If you are returning to CAPS for services, you should let the front desk staff know this when you call to schedule services. They will find your previous information so that it is available to the counselor when you return. If you have attended an appointment with a counselor at CAPS within the past year, you do not usually need to go through the initial consultation process again, and the front desk will schedule you with your previous counselor. If you request to see another therapist or your previous therapist is no longer at CAPS, you will be contacted by a CAPS provider to discuss your needs and options for services.
If you have not attended an appointment with a counselor at CAPS within the past 12 months, you will be required to go through the initial consultation process so we can discuss the nature of your concerns and develop an updated CAPS Support Plan. You may request to see your previous therapist or someone new when scheduling this initial consultation appointment.
Required Forms for Intake
Prior to your intake appointment, you be asked to arrive 30 minutes early to complete (electronically), the Request for Services - Client Information Sheet and a intake survey. There will be other forms (paper copy) to fill-out before your intake appointment.
If you have any questions/concerns about the forms or information requested, you can discuss it with the counselor at your appointment. The administrative staff at the front desk can answer any questions you may have about our fees, insurance, and payments.
PLEASE NOTE: The therapist needs the entire intake appointment time to gather information and help you decide your next step. If you do not come early and complete the paperwork and online questionnaire, it may be necessary to reschedule your appointment. If so, you will incur a $25 charge.
- If you have insurance other than UC Student Health Insurance, please bring your insurance card to your Intake Interview. We need to make a copy so we can verify your coverage; this will help us determine your co-pay amount. You will owe $60 per session for psychiatry and $35 per session for counseling until we can verify coverage. If necessary, your account will be credited when coverage is verified.
- If you have UC Student Health Insurance, please bring your insurance card. Otherwise you will owe $60 per session for psychiatry and $35 per session for counseling until we can verify coverage. If necessary, your account will be credited when coverage is verified.
- Request for Services (Client Information Sheet)
- Information for Clients
- Consent for Video Recording
- Fee Agreement
- Authorization for Release of Treatment Records Information (this form must be completed if you want us to communicate or provide records to anyone)
- Health Insurance Worksheet (may be beneficial in helping you communicate with your insurance company regarding your coverage)
- Information About Group Therapy
- Community Mental Health Providers
- Notice of Privacy Practices
- Informed Consent for CAPS Clients
***Remember to bring your insurance card,
whether you have UC Student Health Insurance
or other insurance.***