Computer Support Technology

  What is Computer Support Technology?

Computer support technology is a two-year associate of applied business degree program designed to prepare you to fill the niche between the data processing professional and the office end-user of computers. Graduates perform some or all of the following job duties:

• Managing a mini/microcomputer lab
• Supervising network operations
• Setting up a microcomputer system (installing boards, cables, etc.)
• Installing microcomputer application software
• Customizing software packages
• Training in-house employees
• Writing documentation for computer users
• Troubleshooting hardware and software malfunctions
• Evaluating and making recommendations for hardware and software
• Marketing or selling hardware and software

  Success Factors

Students must have a working knowledge of both hardware and software and be able to work with the end-user. Technical computer knowledge as well as oral and written communication skills are required in this field.

  Career Possibilities

The proliferation of computers and the increasing dependence on networks of personal computers and mainframes in business and industry has created a need for technical support employees. According to a recent community survey, there is a growing need for computer support technicians. Many positions are available for graduates of this program.

  Majoring in Computer Support Technology

This program combines aspects of the college's computer science and office information technology programs, and includes an internship component designed to give you on-the-job training related to your course work. You will attend classes on a full-time basis and work in a computer-related position for about 20 hours a week after completing your first year. Internships are optional.

  Curriculum

This curriculum information is intended as a general information guide for students considering enrollment in this program. These online tools are designed to assist you, but are not a substitute for planning with an academic or faculty advisor.

If you are currently confirmed or enrolled, you can check your degree requirements online. If you are considering transferring to this major from another school use the Course Applicability System (CAS) to see how credits you have earned will apply to this major at UC. For course descriptions by college, click here.

FRESHMAN YEAR

Course Name	Course Number	Credits
English Composition I, II		6
Humanities, Social or Behavioral Science		3
Microcomputer Office Applications		3
Microcomputer Office Databases		3
Microcomputer Office Spreadsheets		3
Windows		3
Fundamentals of Word Processing		3
Effective Public Speaking		3
Principles of Marketing Management I		3
Introduction to Computing Systems		3
Introduction to Computer Mathematics		3
Introduction to UNIX		4
Object Oriented Programming I, II		6
Database Management		3
Total		49

 

Summer

Course Name	Course Number	Credits
Seminar I for internship students		3
Total		3

 

SOPHOMORE YEAR

Course Name	Course Number	Credits
Humanities, Social or Behavioral Science I, II, III		6
Intermediate Composition		3
Seminar II, III, IV or electives for non-internship students		9
Desktop Publishing I		3
Office Presentation Graphics		3
Technical Communication		3
Operations Systems		3
Networking I, II		8
Database Design		3
Systems Administration		4
Server Administration		4
Total		49

 

  Admission Requirements

Open Admission

Requirements:

Keyboarding speed of 35 wpm

RWC placement test

The grade of "C" or above is required in any office information technology, math, physics or computer science courses taken.

  Accreditation

The University of Cincinnati is accredited by the North Central Association of Colleges and Schools.