Computer Support Technology

  What is Computer Support Technology?

Computer support technology offers a one-year professional certificate program for students who have already earned a bachelor's degree and who wish to acquire additional skills and knowledge in the area of computer support technology. This program is designed to prepare you to fill the niche between the data processing professional and the office end-user of computers. Graduates perform some or all of the following job duties:

• Managing a mini/microcomputer lab
• Supervising network operations
• Setting up a microcomputer system (installing boards, cables, etc.)
• Installing microcomputer application software
• Customizing software packages
• Training in-house employees
• Writing documentation for computer users
• Troubleshooting hardware and software malfunctions
• Evaluating and making recommendations for hardware and software
• Marketing or selling hardware and software

  Success Factors

Students must have a working knowledge of both hardware and software and be able to work with the end-user. Technical computer knowledge as well as oral and written communication skills are required in this field.

  Career Possibilities

The proliferation of computers and the increasing dependence on networks of personal computers and mainframes in business and industry has created a need for technical support employees. According to a recent community survey, there is a growing need for computer support technicians. Many positions are available for graduates of this program.

  Majoring in Computer Support Technology

This program combines aspects of the college's computer science and office information technology programs.  

  Curriculum

This curriculum information is intended as a general information guide for students considering enrollment in this program. These online tools are designed to assist you, but are not a substitute for planning with an academic or faculty advisor.

If you are currently confirmed or enrolled, you can check your degree requirements online. If you are considering transferring to this major from another school use the Course Applicability System (CAS) to see how credits you have earned will apply to this major at UC. For course descriptions by college, click here.

Students may enroll in an optional on-the-job internship component.

Course Name	Course Number	Credits
Object Oriented Programming I, II		6
Introduction to Computer Systems		3
Introduction to Computer Mathematics		3
Operating Systems		4
Introduction to UNIX		3
Server Administration		4
Networking I, II		8
Database Management		3
Database Design		3
Systems Administration		4
Microcomputer Office Databases		3
Total		44

 

  UC Advantages and Special Opportunities

Classes at Raymond Walters College are small, providing an atmosphere conducive to acquiring skills in computer support technology. The college has excellent computer and lab facilities for the exclusive use of RWC students. A full array of microcomputer systems and sophisticated software provide the equipment students need to work on their computer course projects.

  Admission Requirements

Open Admission

Requirements:

• Baccalaureate degree
• Keyboarding speed of 35 wpm
• The grade of "C" or above is required in any Office Information Technology, Math, Physics or Computer Science courses taken
• Desktop Publishing I, WebPage Coding and Windows, or equivalent experience
• Placement at college-level mathematics on the college's placement test

  Accreditation

The University of Cincinnati is accredited by the North Central Association of Colleges and Schools.