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UCIT Support

University of Cincinnati Information Technologies (UCIT) will troubleshoot any technology-related question. That includes our systems, your computers, your devices, internet, blackboard, etc. The UC Help Desk provides a first level support to faculty, staff and students at UC.

If you need help, immediately contact UCIT. The Help Desk staff are on-call after the listed business hours. If you have an urgent need, you can leave an urgent voicemail and a Help Desk staff member is paged.

You also have access to a vast library of tutorials for FREE at To find out more about, view the bottom of this page.


The UCIT Help Desk provide first level support for data and phone communications, as well as all computing concerns for the faculty, staff, and students of UC.

This support includes, but is not limited to, the mainframe, file servers, e-mail servers (Exchange & UConnect), Blackboard, UC Flex, Password Self Service (PSS), wireless access, and VPN.


513-556-HELP (4357)



Online Help Request Form

Blackboard Support
513-556-HELP (4357)