University of Cincinnati Information Technologies (UCIT) will troubleshoot any technology-related question. That includes our systems, your computers, your devices, internet, blackboard, etc. The UC Help Desk provides a first level support to faculty, staff and students at UC.
If you need help, immediately contact UCIT. The Help Desk staff are on-call after the listed business hours. If you have an urgent need, you can leave an urgent voicemail and a Help Desk staff member is paged.
You also have access to a vast library of tutorials for FREE at Lynda.com. To find out more about Lynda.com, view the bottom of this page.