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Quality Matters

Quality Matters logo

Quality Matters (QM) is a nationally recognized benchmark for online course design.  The QM Program is a research-centered approach to quality assurance and continuous improvement for online learning. The primary components are:

  • A set of standards (Rubric) for the design of online courses, and online components of hybrid courses,
  • A faculty-centered, collegial peer review process for applying these standards, and
  • Related professional development workshops and training for faculty and online learning professionals. 

For a detailed introduction to QM and resources visit


The QM Rubric

The QM Rubric is based on recognized best practices, built on the expertise of instructional designers and experienced online teachers, and supported by distance education literature and research. The goal of the program is to enable faculty to increase student engagement, learning, and satisfaction in online courses by implementing better course design.

While the QM Rubric and process were developed to meet a specific need, some colleges/users have adapted it to meet a wide range of needs in the rapid growth of online and blended courses:

  • Informal, internally managed, online course review processes;
  • Guidance to instructors and course developers during the initial course design stage; and
  • Development and training programs that prepare faculty to teach online.
  • Some colleges/institutions have successfully cited implementation of the QM standards and processes as evidence of quality assurance in their accreditation reviews and other forms of external accountability.

For more information and a downloadable PDF of the Rubric, visit

Upcoming Training

"How to Make Your Course QM Awesome: Creative Quality Matters Applications"

April 14, 2015

Shannon Bradley, Education Program Director, New Mexico State University-Dona Ana Community College. If you would like to see creative ways to implement the QM Rubric in your online learning environment, this is the presentation for you! Shannon will explain and demonstrate how she has applied the QM Standards within her QM Certified course using SoftChalk, Google Drive, small group collaborations, Screen-Cast-O-Matic, YouTube, and more.  She has used these tools in her own courses, and in the presentation, she will incorporate the ideas gained from collaborating with Math, Communications, and English colleagues that have led to improved student learning and engagement. This presentation will provide practical tips and instructions for implementing these tools into your online course. Webinar begins at 3:00 p.m. AST; 2:00 p.m. EST; 1:00 p.m. CST; 12:00 a.m. MST; 11:00 a.m. PST; 10:00 a.m. AKST. Register now!

The Ohio QM Consortium Annual Member Meeting

Friday, May 15, 2015

8:00A AM - 4:00 PM

Ohio University is pleased to host the third annual meeting of the Ohio Quality Matters Consortium on Ohio University's Athens campus.  The theme for the event is "Meeting the Standards Through the Four Cs." Please register by April 30, 2015.  There is no registration fee. Lunch will be provided.

View the agenda and register for this free event here!

UC Coordinators

The following individuals serve as primary point of contact and liaison for institutional membership in QM and Ohio QM Consortium, resources, management of course reviews, and support for workshop hosting.  Please contact them if you have questions.

Main Campus: Melody Clark and Janet Staderman

UC Blue Ash:  Pam Rankey

UC Clermont: Sue Trakas

Ohio QM Consortium logo

The Ohio QM Consortium

UC is a member of the Ohio QM Consortium, the largest statewide QM subscriber. The Ohio Consortium connects first-time users and facilitators with experienced QM facilitators for support and training expertise.

Ohio QM Consortium benefits include:

  1. Access to the automated, web-based Rubric tool
  2. QM services and materials and subscriber-discounted prices
  3. Free face-to-face Higher Education AAPQMR workshops offered by any Ohio QM institution
  4. $25 Fee (significantly discounted) for APPQMR Online sessions offered by QM-Certified Facilitators in Ohio
  5. Representation in the online users group