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Quality Matters

Quality Matters logo

Quality Matters (QM) is a nationally recognized benchmark for online course design.  The QM Program is a research-centered approach to quality assurance and continuous improvement for online learning. The primary components are:

  • A set of standards (Rubric) for the design of online courses, and online components of hybrid courses,
  • A faculty-centered, collegial peer review process for applying these standards, and
  • Related professional development workshops and training for faculty and online learning professionals. 

For a detailed introduction to QM and resources visit

QM Rubric

The QM Rubric is based on recognized best practices, built on the expertise of instructional designers and experienced online teachers, and supported by distance education literature and research. The goal of the program is to enable faculty to increase student engagement, learning, and satisfaction in online courses by implementing better course design.

While the QM Rubric and process were developed to meet a specific need, some colleges/users have adapted it to meet a wide range of needs in the rapid growth of online and blended courses:

  • Informal, internally managed, online course review processes;
  • Guidance to instructors and course developers during the initial course design stage; and
  • Development and training programs that prepare faculty to teach online.
  • Some colleges/institutions have successfully cited implementation of the QM standards and processes as evidence of quality assurance in their accreditation reviews and other forms of external accountability.

For more information and a downloadable PDF of the Rubric, visit

Ohio QM Consortium logo

The Ohio QM Consortium

UC is a member of the Ohio QM Consortium, the largest statewide QM subscriber. The Ohio Consortium connects first-time users and facilitators with experienced QM facilitators for support and training expertise.

Ohio QM Consortium benefits include:

  1. Access to the automated, web-based Rubric tool
  2. QM services and materials and subscriber-discounted prices
  3. Free face-to-face Higher Education AAPQMR workshops offered by any Ohio QM institution
  4. $25 Fee (significantly discounted) for APPQMR Online sessions offered by QM-Certified Facilitators in Ohio
  5. Representation in the online users group

QM Training Opportunities

View UC's Center for Enhancement of Teaching and Learning (CET&L) training schedule for opportunities to learn about the QM Rubric.

Check out the latest Quality Matters national newsletter here.

UC Coordinators

The following individuals serve as primary point of contact and liaison for institutional membership in QM and Ohio QM Consortium, resources, management of course reviews, and support for workshop hosting.  Please contact them if you have questions.

UC Main Campus:   Melody Clark and Janet Staderman

UC Blue Ash:          Pam Rankey

UC Clermont:         Sue Trakas