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Quality Matters

Quality Matters logo

Quality Matters (QM) is a nationally recognized benchmark for online course design.  The QM Program is a research-centered approach to quality assurance and continuous improvement for online learning. The primary components are:

  • A set of standards (Rubric) for the design of online courses, and online components of hybrid courses,
  • A faculty-centered, collegial peer review process for applying these standards, and
  • Related professional development workshops and training for faculty and online learning professionals. 

For a detailed introduction to QM and resources visit

The QM Rubric

The QM Rubric is based on recognized best practices, built on the expertise of instructional designers and experienced online teachers, and supported by distance education literature and research. The goal of the program is to enable faculty to increase student engagement, learning, and satisfaction in online courses by implementing better course design.

While the QM Rubric and process were developed to meet a specific need, some colleges/users have adapted it to meet a wide range of needs in the rapid growth of online and blended courses:

  • Informal, internally managed, online course review processes;
  • Guidance to instructors and course developers during the initial course design stage; and
  • Development and training programs that prepare faculty to teach online.
  • Some colleges/institutions have successfully cited implementation of the QM standards and processes as evidence of quality assurance in their accreditation reviews and other forms of external accountability.

For more information and a downloadable PDF of the Rubric, visit

Ohio QM Consortium logo

The Ohio QM Consortium

UC is a member of the Ohio QM Consortium, the largest statewide QM subscriber. The Ohio Consortium connects first-time users and facilitators with experienced QM facilitators for support and training expertise.

Ohio QM Consortium benefits include:

  1. Access to the automated, web-based Rubric tool
  2. QM services and materials and subscriber-discounted prices
  3. Free face-to-face Higher Education AAPQMR workshops offered by any Ohio QM institution
  4. $25 Fee (significantly discounted) for APPQMR Online sessions offered by QM-Certified Facilitators in Ohio
  5. Representation in the online users group

Upcoming Training

The Ohio QM Consortium Annual Member Meeting

Friday, May 15, 2015

8:00A AM - 4:00 PM

Ohio University is pleased to host the third annual meeting of the Ohio Quality Matters Consortium on Ohio University's Athens campus.  The theme for the event is "Meeting the Standards Through the Four Cs." Please register by April 30, 2015.  There is no registration fee. Lunch will be provided.

View the agenda and register for this free event here!

QM Live! Workshops: Give Learners Accessible Courses

The two-hour workshops are offered in one-week bundles of 3 workshops for $225 per series. Participants will experience:

  • A hands-on and highly interactive format
  • Using great tools and tips immediately
  • Methods for improving courses to meet QM Standard 8

You’ll start by Preparing the Soil (Session I) for improved courses May 19-21 and continue by Sowing the Seeds (Session II) you gathered to grow accessible, user-friendly courses May 26-28.



All sessions are 2:00 p.m. to 4:00 p.m. ET

We encourage you to pass this information along to your colleagues. Spread the word and Spring into Action with QM LIVE! web conferencing workshops.

APPQMR Workshop

Tuesday, June 2, 2015

9:00 AM – 4:00 PM (Check-in at 8:45 AM)

Location: University of Cincinnati Clermont College, Room S154 Snyder Building, 4200 Clermont College Dr., Batavia, OH

The workshop is free, but registration is required.

Registration: Please e-mail Sue Trakas at and indicate your name, college/university, and phone number. Registration deadline is Wednesday, May 27, 2015.

UC Coordinators

The following individuals serve as primary point of contact and liaison for institutional membership in QM and Ohio QM Consortium, resources, management of course reviews, and support for workshop hosting. Please contact them if you have questions.

Main Campus: Melody Clark

Janet Staderman

UC Blue Ash:  Pam Rankey

UC Clermont: Sue Trakas