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Terms & Conditions for Individuals and Groups


Cancellation Policy for Individual Online Reservations

The dates and rate inputed into the Online Registration form will be used to confirm an individual's summer housing. Once confirmed by email, the registration is binding. To cancel your individual registration, you must submit by email at least 2 days prior to arrival. Please email to: HFSConferenceServices@uc.edu.

Changes to Reservation

Charges

If you cancel two weeks prior to your arrival date You receive a full refund.
If you cancel between two weeks and 48 hours prior to your arrival date You pay First Night Room Rate per the Online Registration
If you cancel within 48 hours prior to your arrival date You pay First Night Room Rate per the Online Registration and a $50 penalty fee.

Download the Group Housing Agreement Form 

Cancellation Policy for Group Reservations

The Guaranteed Minimum Guest Count and dates will be used to confirm summer housing. Once confirmed, both are binding 30 calendar days prior to conference arrival date.  A group cancellation is permitted without penalty,  30 days prior to your arrival date.
Cancellation must be submitted by E-mail to:  HFSConferenceServices@uc.edu. 

Changes to Reservation

Charges

If you cancel the reservation in advance of 30 days of conference
OR  adjust the dates or minimum guaranteed counts 30 days in advance

You pay no penalty fee nor original guaranteed counts. You pay the adjusted Guaranteed Minimum Guest count and dates
If you increase the dates or the minimum guaranteed guest count within 30 days of conference You pay for the Adjusted Guaranteed Minimum Guest Count and dates
If you decrease the dates or minimum guaranteed  guest count within 10 days of conference You pay First Night Room Rate per  Original Guaranteed Minimum Guest Count and remainder nights at the adjusted count and dates
If you cancel the reservation within 30 days of the conference date You pay one night of the Guaranteed Minimum Guest count and a $200 penalty fee