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Important Announcement

Important Notice

Anthem Blue Cross and Blue Shield and Mercy Health Care have reached agreement on a new contract for emergency room services.  EMP of Cincinnati is the new in-network emergency room service provider at Mercy Health’s Clermont, Fairfield, Harrison, Mt. Orab, Rookwood, and West locations.  Emergency room claims were not billed during negotiations and the agreement is retroactive to the dates when EMP of Cincinnati began service at these hospital locations, so members will not be negatively impacted from an out-of-network perspective.  

Columbus Radiology Corporation, Mercy Health Care’s radiology service provider, will also be an in-network provider for all radiology services at Mercy’s Anderson, Clermont, Fairfield and West hospitals and their associated off-campus locations.  This new contract is effective as of Dec. 20, 2015, and all claims incurred after this date will be re-processed as in-network claims.  

For a complete list of in-network providers for Anthem please visit www.anthem.com.

Castlight is here!

Castlight is your new personalized, online healthcare tool. Sign up today by logging into Anthem.com and clicking “Know Your Cost.”

Castlight is available to UC employees, spouses/domestic partners, and dependents aged 18 and over enrolled in a UC Anthem medical plan. Questions? Call Anthem Support at 1-844-249-5372.


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Work-Related Injuries and Workers' Compensation Information

Environmental Health and Safety Advisory 12.2  outlines the work-related injury process and can be found on the University Health Services (UHS) website.  Refer to the UHS website for instructions and information.

If this is a medical emergency, however, call 911.  

If you need additional information on Workers' Compensation, contact UC Benefits at 513-556-6381.