Human ResourcesUniversity of CincinnatiHuman Resources HomeAdmin & Finance

Human Resources

Category List of the IMPACT Solutions Skill Builders Lessons

IMPACT Solutions offers several Skill Builders, which are online training lessons.  Search the category listing below to find your professional or personal development opportunity.

IMPACT Solutions Online Skill Builders can be accessed at: http://www.myimpactsolution.com/.

 

Jump To
Category List of IMPACT Solutions Skill Builders Lessons


Personal Development

Aging

Aging Well

  • Achieving Personal Goals
  • Internet Basics

Health

  • Managing Stress

Grief and Loss

  • Overcoming the Loss of a Loved One

Balancing

Personal Growth

  • Achieving Personal Goals
  • Conflict Intervention
  • Coping with Criticism
  • Developing Assertiveness
  • Internet Basics
  • Managing Stress
  • Recognizing and Managing Anger
  • Successful Negotiation
  • Time Management

Families

  • Basics of Effective Communication
  • Guardianship Decisions for Elderly Loved Ones
  • Managing Disagreement
  • Recognizing and Managing Anger
  • Time Management

Relationships

  • Basics of Effective Communication
  • Conflict Intervention
  • Coping with Criticism
  • Managing Disagreement
  • Recognizing and Managing Anger
  • Successful Negotiation

Grief and Loss

  • Overcoming the Loss of a Loved One

Mental Health

  • Managing Stress
  • Recognizing and Managing Anger

Living

Financial

  • Managing Your 401(k)
  • Personal Financial Planning

Safety

  • Dealing With Violence in the Workplace
  • Recognizing Signals of Violence in Children

Parenting

Parenting

  • Balance Work and Family
  • Basics of Effective Communication
  • Managing Stress
  • Recognizing Signals of Violence in Children
  • Time Management

Childcare

  • Choosing a Child Care Provider

Developmental Stages

  • Developing a Child’s Critical Thinking Skills

Kids’ Well-Being

  • Internet Basics

Thriving

Live Healthy

  • Achieving Personal Goals
  • Maintaining a Healthy Business Lifestyle
  • Managing Stress

Professional Development - Working

Accomplished Employee

  • Accountability
  • Achieving Consensus
  • Applying Emotional Intelligence in the Workplace
  • Appreciating Personality Differences
  • Balancing Work and Family
  • Basics of Budgeting
  • Basics of Effective Communication
  • Basics of Effective Selling
  • Becoming an Effective Team Member
  • Benchmarking Basics
  • Building a Successful Team
  • Business Conversation Skills
  • Business Etiquette and Professionalism
  • Business Travel in Today’s Environment
  • Business Writing Basics
  • Closing the Sale
  • Conflict Intervention
  • Coping with Criticism
  • Creating a Strong Leadership Team
  • Critical Thinking
  • Dealing with Difficult Customers
  • Dealing with Office Politics
  • Delegating
  • Developing Assertiveness
  • Ethics in Business
  • Financial Basics for Non-Financial Managers
  • Influencing Others
  • Intercultural Business Etiquette
  • Keys to Effective Listening
  • Leadership Skills for Women
  • Leading Effective Meetings
  • Leading Effective Teams
  • Maintaining a Healthy Business Lifestyle
  • Managing Disagreement
  • Managing Negative People
  • Managing Stress
  • Mastering Cold Calls
  • Mentoring
  • Negotiating for Sales Professionals
  • Presentation Skills
  • Preventing Sexual Harassment (For Employees)
  • Providing Effective Feedback
  • Qualifying Sales Prospects
  • Recognizing and Managing Anger
  • Solving Problems as a Team
  • Succeeding as an Administrative Assistant
  • Successful Negotiation
  • Telephone Sales Skills
  • Telephone Skills for Quality Customer Service
  • Time Management
  • Understanding and Using Contracts
  • Valuing Diversity
  • Writing Effective Emails

Effective Manager

  • Accountability
  • Achieving Consensus
  • Applying Emotional Intelligence in the Workplace
  • Applying Leadership Essentials
  • Appreciating Personality Differences
  • Basics of Budgeting
  • Behavior-Based Interviewing Skills for Employers
  • Building a Successful Team
  • Building Trust and Credibility
  • Business Etiquette and Professionalism
  • Coaching and Counseling
  • Communicating Your Vision
  • Conducting Performance Reviews
  • Conflict Intervention
  • Coping with Criticism
  • Creating a Strong Leadership Team
  • Creating an Effective Sales Team
  • Critical Thinking
  • Dealing with Office Politics
  • Dealing with Violence in the Workplace
  • Delegating
  • Developing Assertiveness
  • Discharging Employees
  • Disciplining and Redirecting Employees
  • Empowerment
  • Ethics in Business
  • Executive to Employee Communication Strategies
  • Financial Basics for Non-Financial Managers
  • Influencing Others
  • Intercultural Business Etiquette
  • Interviewing Job Candidates
  • Keys to Effective Listening
  • Leadership Skills for Women
  • Leading Effective Meetings
  • Leading Effective Teams
  • Maintaining a Drug-Free Workplace
  • Maintaining Healthy Business Lifestyle
  • Managing a Virtual Office
  • Managing Disagreement
  • Managing Negative People
  • Managing Projects
  • Managing Stress
  • Measuring Customer Satisfaction
  • Mentoring
  • Motivating Employees
  • Orienting New Employees
  • Preventing Sexual Harassment in Your Organization (For Leaders)
  • Providing Effective Feedback
  • Recognizing and Avoiding Burnout
  • Recognizing and Managing Anger
  • Recognizing Employee Performance
  • Retaining Valuable Employees
  • Setting Performance Goals and Expectations
  • Succeeding as a Supervisor
  • Successful Negotiation
  • Understanding and Using Effective Contracts
  • Valuing Diversity
  • Writing Effective Emails

Career Development

  • Basics of Budgeting
  • Benchmarking Basics
  • Business Etiquette and Professionalism
  • Coaching and Counseling
  • Coping with Criticism
  • Critical Thinking
  • Dealing with Office Politics
  • Developing Assertiveness
  • Financial Basics for Non-Financial Managers
  • Managing a Virtual Office
  • Moving from Technical Specialist to Supervisor
  • Moving from Trainer to Performance Consultant
  • Succeeding as a Supervisor
  • Successful Negotiation

Career Transition

  • Basics of Effective Communication
  • Behavior-Based Interviewing Skills for Job Candidates
  • Business Etiquette and Professionalism
  • Interviewing Skills for Job Candidates
  • Managing Change
  • Managing Stress
  • Managing Your 401(k)
  • Moving from Trainer to Performance Consultant

Training and Development

  • Achieving Personal Goals
  • Basics of Budgeting
  • Basics of Effective Communication
  • Basics of Effective Selling
  • Building Strong Customer Relationships
  • Business Writing Basics
  • Closing the Sale
  • Coaching and Counseling
  • Creating an Effective Sales Team
  • Dealing with Difficult Customers
  • Developing a Strategic Plan
  • Financial Basics for Non-Financial Managers
  • Intercultural Business Etiquette
  • Managing Projects
  • Mastering Cold Calls


  • Mentoring
  • Moving from Trainer to Performance Consultant
  • Negotiating for Sales Professionals
  • Organizing Your Workspace
  • Orienting New Employees
  • Presentation Skills
  • Qualifying Sales Prospects
  • Succeeding as an Administrative Assistant
  • Successful Negotiation
  • Telephone Sales Skills
  • Telephone Skills for Quality Customer Service
  • Time Management
  • Understanding and Using Contracts
  • Valuing Diversity
  • Writing Effective Emails

Workplace Diversity

  • Intercultural Business Etiquette
  • Valuing Diversity

Workplace Productivity

  • Basics of Effective Communication
  • Building Strong Customer Relationships
  • Coping with Criticism
  • Dealing with Office Politics
  • Delegating
  • Developing a Strategic Plan
  • Keys to Effective Listening
  • Managing Projects
  • Managing Stress
  • Organizing Your Workspace
  • Recognizing and Avoiding Burnout
  • Time Management
  • Writing Effective Emails

Workplace Safety

  • Conflict Intervention
  • Dealing with Difficult Customers
  • Dealing with Violence in the Workplace
  • Emergency Management for Business
  • Maintaining a Drug-Free Workplace
  • Maintaining a Healthy Business Lifestyle
  • Managing Stress
  • OSHA Basics for Managers
  • Preventing Sexual Harassment (For Employees)
  • Preventing Sexual Harassment in Your Organization (For Leaders)
  • Recognizing and Avoiding Burnout
  • Recognizing and Managing Anger

The IMPACT Skill Builders list is referenced from the IMPACTSolutions website at http://www.myimpactsolution.com/.

IMPACT Solutions is the university's Employee Assistance Plan (EAP) provider.