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Contact Information

 

Below you will find toll free phone and email contact information for our benefit plan providers.  Our providers can assist you with many of your benefit-related questions.

Benefits puzzle piece red circle

Health & Wellness Contacts

The Health Plan page provides details about each of the below providers and programs.  Contact information is listed below for any questions you may not have had answered or for specific needs.

Websitewww.anthem.com
Customer Service (Medical): 844-249-5372
Customer Service (Dental): 877-604-2156
24/7 Nurse Line: 888-249-3820

Be Well UC website: www.uc.edu/hr/bewelluc

Asset Health (portal): www.assethealth.com/bewelluc

Websitehttps://mycastlight.com/uc/
Emailsupport@castlighthealth.com
Phone: 844-249-5372
Business Hours: 8 a.m. to 8 p.m. (Eastern Time)

Website: COBRA
Email: benefits@uc.edu

Website: www.myimpactsolution.com
(Member Login - bearcats)
24/7 Provider Line: 800-227-6007

Find more about our Health Care or Dependent Daycare Flexible Spending Account with Chard Snyder.
Website: www.chard-snyder.com
Customer Service: 800-982-7715

Learn more about our Health Savings Account with HealthEquity.
Website: www.healthequity.com
Customer Service: 866-346-5800

Website: www.uc.edu/hr
Phone: 513-556-6381
Fax: 513-556-9652
Email: benefits@uc.edu

Retirement Contacts

The Retirement page provides details about retirement options available to you as a UC employee and additional education available.  Contact information is listed below for any questions you may not have had answered or for specific needs.

OPERS
(Ohio Public Employees Retirement System)

Website: https://www.opers.org/index.shtml
Phone: 1-800-222-PERS (7377)
Business Hours:
8:00 a.m. - 4:30 p.m., Monday thru Friday
Mailing:
Ohio Public Employee Retirement System
277 East Town Street
Columbus, Ohio 43215-4642


STRS
(State Teachers Retirement System)

Website: https://www.strsoh.org/
Phone: 888‑227‑7877
Business Hours:
Monday through Friday, 8 a.m.–5 p.m.
Email: contactus@strsoh.org
Mailing Address:
State Teachers Retirement System of Ohio
275 E. Broad Street
Columbus, OH 43215-3771

Visit the ARP page for more information including a 1 page listing of contacts and a calendar of on-campus visits.

AXA Equitable: www.us.axa.com

Dougherty and Associates/Lincoln Financial Advisorswww.dougherty-associates.com

Fidelity Investments: www.fidelity.com and plan.fidelity.com/universityofcincinnati

HORAN Wealth (Nationwide Life Insurance Co)www.horanassoc.com

Metlife Resources: www.metlife.com

Queen City Financial (Great American Insurance Company)www.queencityadvisors.com

TIAA: www.tiaa-cref.org/uc

VALIC: www.valic.com/ohiohighered

Voya Financial (ING): www.ohioarp.beready2retire.com

Visit the Supplemental Retirement Page for more information including a 1 page listing of contacts and a calendar of on-campus visits.

Ameriprise Financial: www.ameriprise.com

AXA Equitable: www.us.axa.com

Cinco Financial Group: www.cinco.org

Dougherty and Associates/Lincoln Financial Advisorswww.dougherty-associates.com

Fidelity Investments: www.fidelity.com and plan.fidelity.com/universityofcincinnati

Haire Bohmer Wealth Management: www.hairebohmer.com

HORAN Wealth (Nationwide Life Insurance Co): www.horanassoc.com

Legend Group: www.legendgroup.com

Metlife Resources: www.metlife.com

Queen City Financial (Great American Insurance Company): www.queencityadvisors.com

TIAA: www.tiaa-cref.org/uc

VALIC: www.valic.com/ohiohighered

Vanguard:

  • 800-662-2003

Voya Financial (ING): www.ohioarp.beready2retire.com

Ohio Public Employees Deferred Compensation (457) - http://www.Ohio457.org

Website: http://www.uc.edu/hr/benefits/retirement-benefits
Phone: 513-556-6381
Fax: 513-556-9652
Email: benefits@uc.edu

Insurance and Disability Contacts

The Insurance/Disability page provides details about options available to you as a UC employee and additional education available.  Contact information is listed below for any questions you may not have had answered or for specific needs.

Carrier: Minnesota Life
Customer Service: 866-293-6047

Carrier: UNUM
Website: www.unum.com
Customer Service: 800-343-5406

Carrier: Minnesota Life
Customer Service: 866-293-6047

Carrier: UNUM
Website: www.unum.com
Customer Service: 800-343-5406

Website: http://www.uc.edu/hr/benefits/insurancedisability
Phone: 513-556-6381
Fax: 513-556-9652
Email: benefits@uc.edu

Leaves of Absence Contacts

The Leaves of Absence page provides details about the processes surrounding extended leave from work. Please contact benefits@uc.edu with any questions.

Tuition Remission Contacts

The Tuition Remission page provides details about the tuition remission benefit available to UC employees. Please contact tuitionremission@uc.edu with any questions.