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1. How are Employment Verifications handled?
Employees should submit a request for employment verification to the Human Resources Service Center (HRSC) at 513-556-6381 or fax to 513-556-4501.
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2. I would like to work for UC. Can I call a manager or supervisor at the University and request an interview or ask about the status of my application?
Thank you for your interest in employment with the University of Cincinnati. University hiring is managed through the Job Opportunities web site at the following web address: www.jobsatuc.com Applicants are encouraged to search the Job Opportunities web site for the position titles that most closely match interests and qualifications. Applicants may read job details about each position of interest and click on the link at the bottom of the page to submit an application. The web site also provides instructions on creating an individual account which allows you to follow your application(s) through the UC hiring process.
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3. My student hire is not in the system. What do I do so that he/she will receive a paycheck?
In order to ensure that a paycheck is received you must review if you have completed the necessary hire steps for the student hire process. Visit www.jobsatuc.com/hr; Employment Process: University of Cincinnati Hire Process for detailed instructions. Verify that the student hiring proposal has been completed and that the applicant’s status has been changed to "hiring complete". (If the inquiry is after the start date then the department will need to input the necessary hours in Kronos and send over an off cycle check request form to the HRSC.) However, the Time Keeping for Houly Paid Employees Policy 2.7.2 effective 01/01/2009; states that "employees, including student employees, must clock in and out themselves using the official system". Employees should not be allowed to begin work until they are able to do so.
If the solution is not apparent, please call 556-6381 and a representative from the Human Resources Services Center will investigate and correct the issue.
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4. I have worked at UC for some weeks now and I have not received any information about my benefits.
Benefits eligible new hires receive a benefits enrollment packet with information about benefits eligibility and the enrollment process. Some employee groups also receive an invitation to an orientation session. This packet is generally sent a week or so after entry into the system to the employee's home address on record. The benefits information is also available on-line on the HR website at www.uc.edu/hr; Benefits. Locate your benefit group. You may also want to verify your home address through Employee Self Service (ESS) and contact 556-6381 with any problems. A representative from the Human Resources Department will confirm your benefits eligibility and ensure that you receive the appropriate enrollment materials.
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5. When do I need to complete annual performance evaluations for my employees and can I provide feedback outside of the evaluation?
Constructive feedback from Supervisors is vital to a good working relationship so that regular feedback is essential. Subordinates look to management for guidance and direction. The following are provisions that govern the formal evaluation process.
AFSCME employees—Article 23- Evaluations
ONA employees—Article 20-Miscellaneous
SEIU Employees – Article 13-Evaluations
FOP Employees—Article 17-Performance Evaluations
Classified Unrepresented Employees- HR Policy 18-01
Unclassified Unrepresented Employees- BOT Rule 3361:30-23-05 and HR Policy 17-01
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6. I missed my New Hire Orientation. Do I need to reschedule?
You will receive a second invitation to attend the New Hire Orientation sesssion however your benefits enrollment deadlines remain the same.
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7. I am an applicant and am having trouble logging on to Job Opportunities/forgot password. What should I do?
Go to http://www.jobsatuc.com. Search Applicant/User, type in last name, ask verification questions and reset password. If you continue to experience difficulties, please contact Human Resources at 513-556-6381.
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8. I applied for a position and now need to update my application and attach my resume.
Applicants may update contact information on their application at any time. Other applicant information may not be updated once an applicant has applied to a position. The snap shot of the application, cover letter, resume and any other attached files at the time of submitting the application is what the department will have to review.
Exception: Civil Service rules give applicants who are applying for classified positions the opportunity to update and revise their applications during the two week posting period. Have the applicant update the application and notify you once they have certified their updated application. We will manually update the application. If the applicant wants to post or change an resume to an already applied to but not closed position, they must contact the HRSC and speak wit a Generalist or Sr Generalist.
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9. I am a Hiring Manager and I can not see a certain type of position (such as Student or Term Adjunct). What do I do?
Read the greeting that is at the top of the Hiring Manager’s page. It should read "Welcome Jane Doe, you are Logged in as a Hiring Manager, or as a Director, or Term Adjunct" Individuals who have security access to multiple user types will have a link on the left hand navigational bar labeled "Change User Type". Once you've changed your user type you will be able to see your positions. If you do not have a "Change User Type" option or do not have the particular option that you desire, the option will need to be added. If the desired option is a Hiring Manager or Student Hiring Manager training needs to be completed before the additional option will be given. Training schedules are located on the HR Website under Training; HR Training.
Note: Hiring Managers can only see requisitions where there name is listed as the hiring manager. If Sally Smith created it and didn’t add John Jones as a hiring manager, John Jones will not be able to view Sally Smith’s positions.
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10. I forgot my password or it is not working. Can you tell me what my password is?
Whether applicant or hiring manager, we do no have the ability to tell you what your current password is because for security, this information is encrypted. However you will be asked a series of identification questions to determine your identify. Once your identity has been confirmed your password will be reset.
Be sure that you are accessing the correct website: If Applicant: www.jobsatuc.com; and www.jobsatuc.com/hr for the Hiring Manager. Return to Top of Page
11. How do I apply for positions at the University of Cincinnati?
Application to all positions at the University of Cincinnati is conducted through our on-line applicant tracking tool. You may view and apply to available positions on our Job Opportunities webpage at www.jobsatuc.com. On our website you will be able to search vacancies, apply for job openings and keep track of the status of your interest.
Resumes and cover letters received from applicants directly will be returned and applicant advised to utilize the on-line process.
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12. I received an email for the Records Management Officer exam scheduled on 01/05/2009. I am not available to attend that day or time. Is there another day or time I can take the exam or can it be emailed to me and I can complete it and send it back?
All of our exams are supervised and timed so exam dates and times cannot be rescheduled. We are generally not offering the exam at other days or times and unfortunately cannot email or mail it out to you. Please continue to visit our website at www.jobsatuc.com and view our advertisements in the Cincinnati Enquirer and Herald newspapers. Good luck with your future endeavors and thank you for considering the University of Cincinnati.
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13. I created a requisition with a quick link but I’m getting an error message that the link is not operational.
The quick link is only operational once the position has been approved through Human Resources therefore you’ll want to refrain from sending the link to your selected applicants until you’ve received the notice from the system that the position is posted.
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14. What is the University policy regarding employee conduct?
Policy 15-02; lists various types of conduct which is in violation of UC work rules. It states that discipline, up to termination, will result for violating these rules.
http://www.uc.edu/hr/documents/policies/policies_procedures_manual/15_02.pdf
(If additional information is needed this issue should be escalated to a HRSC Director or Labor Relations at 556-6372)
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15. Where is Human Resources located and what is the mailing address/ interdepartmental address?
University Hall, 3rd floor, Suite 340.
Human Resource Service Center, University of Cincinnati, P.O. Box 210039, Cincinnati, Ohio, 45221 ML 0039.
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16. I need to attend People Admin training.
People Admin training dates are located on the HR website at www.uc.edu/hr; Training; Human Resources Training.
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17. I attended People Admin New User training and now need access as a Student Hiring Manager.
You will need to attend Student Hiring Manager training as well if you haven’t already done so.
Actual access as a Student Hiring Manager is authorized by your Business Unit Leader.
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18. We are attempting to hire an individual who will be paid by his home country however we want to offer him benefits here at UC. How can this be done?
This is not permissible as there is no way to automate this billing process since the individual will be receiving no pay from the University. If the plan is to attempt to offer this individual health benefits, you’ll need to arrange these benefits through his home country and pay your premium contributions to them.
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19. I need to post a permanent residency position. What do I need to do?
You'll want to speak with an HR Generalist, Sr. Generalist or Director as there are critical steps and guidelines that you don’t want to miss. Please contact the HRSC at 513-556-6381.
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