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Top Administrators Respond to Employee Concerns
Date: June 2, 2000
Archive: Campus News

On May 26, Currents profiled four UC employees who shared their secrets for success at a recent staff development workshop sponsored by the Division of Student Affairs and Human Resources. During that workshop, employees also had the opportunity to write down questions and concerns about the campus community. The following responses were provided by Vice President Mitchel Livingston and Stan Henderson, Associate Vice President for Enrollment Management. We appreciate the time and effort involved in compiling the following information:

Question: I believe strongly in networking, but am not comfortable doing it within the university since it seems disloyal to my current employer. Is it acceptable to network within the university with the hopes of transferring out of your department in order to seek a promotion?
Response: We applaud you for your loyalty to your employer but please keep in mind that the employer is the University of Cincinnati and not just the specific department. We would prefer to see you networking within the University than outside the University. If your supervisor is open-minded and champions career mobility, s/he should support your wishes for advancement and networking opportunities.

Question: As a 925 member, am I permitted to go to the Career Development Center to take tests, seek counsel or take advantage of their programs during working hours. If not then when?
Response: Employees are permitted to go to the Career Development Center for the purposes as described in the question. Employees must first seek approval from their supervisor if they wish to access these services during scheduled working hours. Managers may grant paid release time to the employee for these purposes. Employees may request to use accrued vacation time if paid release time is not authorized by the manager. If the time off cannot be provided during the scheduled work day, employees may use the services of CDC during hours that they are not scheduled to work and the CDC is open.

Comment: There is an east vs. west campus mentality, a division of cultures, not a unified culture.
Response: The perceived division between the Medical Campus and West Campus is real. It is important to recognize that almost all of major research universities in the United States that have medical campuses are separated either by geography or mission perspective that also needs to be included in this discussion. Most original medical research programs evolved from hospital settings and not from the college setting that was first established in the early years of this country. The training of physicians and nurses was the charge of medical colleges and hospitals and not the business of colleges or universities. It was much later in the evolution of the modern research university did medical colleges become integrated into or married to universities. In many ways the perceived division between the two sides of the university has only lessened over the past several years.

As the West Campus becomes far more involved in research and education that overlaps or is a collaboration with the Medical Campus, the barriers among faculty and researcher will only diminish more. Instead of focusing on the perceived differences in culture, it is more important to look for opportunities to build a common agenda. Increasingly, medical students, graduate students and faculty on both campuses are interacting more on institutional governance issues, efforts to improve the quality of life, and the uses of information technology to improve the learning environment.

Question: Why did the VPs and Associate VPs receive such large increases in salaries this past fiscal year when the rest of UC's employees got very minimal wage increases? Does this explain the cuts in departmental funds to cover the increases to the VPs?
Response: The President determines salary increases for individual vice presidents and subsequently each vice president does the same for the associate vice presidents in their respective areas. The President and vice presidents had the same amount of money to distribute as deans, department heads, and directors throughout the University. Last year's available merit pool was 2.5 percent for unclassified, unrepresented employees.

The three Ds, as well as the President and vice presidents, had the opportunity to award from 0 to 5 percent (2.5 percent x 2) to each unrepresented employee. Please keep in mind that the total available dollars for the particular department, division, and/or President's Office was 2.5 percent. If a vice president or an associate vice president received more than a 2.5 percent merit increase, another vice president or divisional associate vice president should have received less than 2.5 percent. The only exception to aforementioned is the availability of additional dollars when there is a vacancy in the specific unit.

Question: What plans does UC have on building up the UC neighborhood? Where are these facilities locations (shopping, restaurants, and entertainment)? I always hear from others "I don't want to attend UC because there is nothing around Clifton", the same goes for possible Kingsgate guests.
Response: The University has formed partnerships with the neighborhoods and business districts on its eastern and southern borders. Three neighborhood development corporations (NDC) exist in Corryville and CUF. The present projects in development are: housing on MLK between Eden and Highland; Urban Outfitters Store in the empty church at Ohio and Calhoun; new stores and offices on the old "Primetime" site at Vine and Calhoun; new stores on the University side of Calhoun west of Dennis Street and across the street as well; new stores on the east side of Vine Street at Calhoun, where the Provident Bank branch is on; new stores on the St. George parking lot. All of the above store sites would have apartments upstairs. The stores will be national retailers, like Gap, Old Navy, Joseph Beth. And a first run theater will occur somewhere.

Question: To further accommodate students who want to broaden their "UC experience" by taking courses throughout the system (CC, RWC, and Main campus), why not provide some transportation/shuttle service?
Response: Shuttles to the outlying campuses are cost-prohibitive. The shuttle bus service is contracted to private vendors. It costs $410 per day for each bus. It would take at least two buses for Raymond Walters campus to keep the route time to one half hour between buses. For Clermont, it would probably take three buses. That means the shuttles would cost a total of $2050 per day.

Question: What about the consumers within UC, its own employees? Many of us would like to further our education at the master's or doctoral level, but can't (take) classes without using vacation/personal or sick time, if the class is offered during the day. When will upper management entrust flexibility with its employee's schedule? Particularly if work is not sacrificed, so those employees can take some day classes? In fulfilling dreams, many times evening/weekend is not feasible due to family commitments.
Response: Employees are permitted the use of vacation/personal time to attend classes during the working day with supervisory approval. Managers may grant paid release time for this purpose. Managers must balance the needs of the operation against the needs of the individual employee in order to determine whether or not release time (paid or unpaid) can be granted. In some cases, employees must choose between conflicting priorities in making difficult choices. Under no circumstances is it appropriate for employees to use accrued sick time to attend classes during the work day.

Question: Will UC ever seriously court the "nontraditional" student, offering all or most degrees on weekends or in the evening?
Response: While I don't envision a time when all or most degrees are offered to "nontraditional" students at nontraditional times (e.g. evenings and weekends), I do see that technology-mediated education (i.e. distributed/distance learning) will continue to thrive making UC's curricula more accessible to more people at more times. The secret is technology and its more effective use. In addition, programs at CECE, RWC and Clermont already attract sizable numbers of "non-traditional" students at off-peek hours.

Question:_ Do we short change students by not prosecuting them for vandalism? To demonstrate that there are consequences for actions.
Response: Although the question sounds to be rhetorical, the answer is yes. The University has a Student Code of Conduct that provides learning experiences for students who are found to be responsible for unacceptable behavior.

Question: How can we accommodate married, single parents, etc? Current housing is inadequate.
Response: Currently, Campus Planning is reviewing various designs for additional graduate housing speculated to be placed on Calhoun Street.

Question: How can we accommodate students with simple things like parking, red tape, and too strict policies with no flexibility?
Response: Parking Services is working to improve the parking experience for UC students. Special rates have been implemented for students to offset some of the increase in costs, registration for decals is available on the Parking Services web site, application for the parking lottery is available on this web site also. We are exploring partnerships with community-based businesses to keep down the costs of new garages. Student representatives have been appointed to the Parking Advisory Committee.

Question: Who pays for student abroad study?
Response: We are ambitiously promoting education-abroad programs. The University attaches a high premium to the globalization of the curriculum. A grants program is available through the Institute for Global Studies Affairs (IGSA). Normally, students bear the major expense with the colleges and IGSA helping with some cost sharing.

Question: I see the 17 wonderful colleges working independently of each other. How can they become re-united to make a University again?
Response: A major initiative is now in place that is dedicated to the promotion of better linkages between and among UC's colleges. The primary result will be a more student-centered, learning-centered university.

Question: Future will need more "International" housing-how?
Response: In actuality this is not an international student issue, but a university-wide concern. Again, as new housing is developed, it will be responsive to the needs of all University students. Currently there are several undergraduate and graduate housing projects being reviewed for future implementation.

Question: Change is so rapid. How do you prepare employees?
Response: Ideally, employees or their representatives should be included in the planning process regarding an organization's challenges as much as possible. When employees are given the facts of the case, most organizations have found that employees can make very rational and productive suggestions as to how an organization might best respond to its challenges. Because "people believe their own data," they will be much more supportive of a plan that has their fingerprints on it than one that comes from "out of the blue." After a plan has been agreed upon, employees need to be included in the implementation process as well. When they are informed of the process as it moves forward via all possible media (official and unofficial), there is much less shock, fear, and resistance. Giving employees some sense of control over their work situation greatly enhances the success of any change management effort.

Question: How can you get UC values to all employees?
Response: Inclusion in the process of defining values is again a key to acceptance. Because of the great diversity of backgrounds, one is unlikely to find many statements which will receive unanimous approval, but the concept of consensus says that people should be able to be 70 percent comfortable with the group's decision and willing to support the decision 100 percent. Consensus can only be reached when these discussions are held in every work group, and the consensus of those groups is fed back to leaders for consolidation. Values that some from a high level person or group without worker involvement seldom have any impact on behavior in the workplace. After values are agreed upon, employees watch their leaders carefully to see if they live the values they espouse.

Question: How can we increase course availability ?
Response: The initiative is called the UC Collaboration for Student Success. See the web site.

Question: What is the percentage of dropouts of on-campus vs. commuter

students?
Response: I am not aware of any research done at UC in this area. National studies show that retention rates for residential students tend to be higher than those for commuter students. Students who live on-campus generally feel more connected and involved in their college/university. Students who are involved in campus life tend to stay. There is no anecdotal evidence to suggest that UC differs from national standards in any way.

Question: With all the emphasis on technology and growth, why can't a major department like Admissions get up to date computers laptops and presentation devices?
Response: Presentations made in the UC Office of Admissions are supported with high-tech software (PowerPoint) and hardware. The same is true for presentations made outside the office wherever and whenever it is practical. Be that as it may, I believe that funding should be provided to supply every Admissions Officer with a laptop and projector, as well as software training. The investment would be significant, but the payback would be great, in my view.