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Students Invited to Stop by a One Stop Open House

Date: March 25, 2002
By Dawn Fuller
Contact: Dawn Fuller
Phone: (513) 556-1823
Photo by Colleen Kelley
Archive: General News

Spring break is over, but students can still dive into a beach party at an open house April 1-5, 8 a.m-5 p.m. on the fourth floor of One Edwards Center. The open house will give students a basic idea of how the One Stop Student Services Center will operate when University Pavilion opens in the fall. The beach party theme is to remind students they can "surf" One Stop on the Web or surf over to the Edwards location to meet the cross-trained staff that will work in the One Stop Student Services Center.

Nursing student Jaimee Fields gets a free T-shirt from University Service Associate Victoria Walker at the One Stop open house

One Stop is getting high praise from students after the service went online last fall and brought an end to the "UC shuffle." By going to the One Stop website, students will find they can save time and access multiple services, including checking their bill, applying for financial aid, even paying a cyber visit to an academic advisor to help them with questions about their academic program, careers, financial issues and more.

"Now it can take just five to 10 minutes (to register for classes) whereas before it took hours," says Mindy Foster, a third-year social work major. "Just bring up the page, click on 'Register for Classes,' type in the call numbers and wait for the computer to give you confirmation. If those classes are already full, you'll know right then and you can sign up for another class. You don't have to wait for the university to send you a paper telling you that you can't get into that class."

"College students are on a totally different time schedule," adds UC political science major Darren Tolliver, who's also the student representative on the UC Board of Trustees. "One Stop is there. We don't have to worry about waking up extra early to be at an office by 8 o'clock, or adjusting our work schedule in the afternoon to be at an office before it closes at 5."

Kay Jones, staff assistant for University Health Services, praises the high performing, user-friendly technology of the One Stop site for cutting complaints through her office regarding health insurance waivers online.

Mitchel Livingston, Vice President for Student Affairs and Services, says, "One Stop is designed so that 90 percent of student transactions can be handled online, eight percent can be done with cross-trained specialists (called University Service Associates or USAs) at the One Stop Student Services Center, and two percent with special assistance. This will transform how we provide service for our students."

At the open house, students can also register for prizes including $100 and $50 drawings to be added to their BearCat cards. Registration forms for the drawing are also planned to be made available on the One Stop website.

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