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Principles

As an organizational ombuds office we maintain membership in the International Ombudsman Association and adhere to the following Code of Ethics and Standards of Practice to the extent permitted by law.

The principles of the Ombuds Code of Ethics and those of the Office of the University Ombuds at UC are:

Confidentiality

The Office of the University Ombuds is not a confidential resource for matters mandated by federal or state law to be reported, such as sexual assault or harassment.  Any disclosures made to Ombuds’ personnel with regard to these matters must be reported to the appropriate University personnel.  The Office of the University Ombuds may still maintain confidentiality with regard to other university related concerns.

Informality

The ombudsman, as an informal resource, does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention.

Impartiality

The ombudsman, as a designated neutral, remains unaligned and impartial. The ombudsman does not engage in any situation which could create a conflict of interest.

Independent

The ombudsman is independent in structure, function and appearance to the highest degree possible within the organization.