Policies & Procedures Regarding Reservation Changes
If you need to cancel or make changes to your existing reservation please use the edit/cancel reservation form.
All fees are due prior to your orientation date. Students will not be permitted to attend orientation without paying their orientation fees. A late fee will be assessed on all unpaid balances, and a service block may be placed against the student’s account. A service block will prevent access to grades, transcripts, and other services.
Cancellations and Refund Requests
If you cannot attend Bearcats Bound Orientation, you must send a written request postmarked at least two days prior to your scheduled orientation date, or email a request to firstname.lastname@example.org at least 48 hours in advance of your scheduled orientation dates. A refund check will be issued in approximately 3-5 weeks. There will be a $25 handling fee for all requests that are granted. We regret that refund requests made less than 48 hours from scheduled dates will not be granted, as resources will have been reserved and expended on behalf of the specific attendees.