Starfish CONNECT Support
New! Have you switched to Office 2010 and need to set up Starfish? Download the setup document!
New! Use Starfish Refer and To-Do Tracking Items to help your students succeed.
- Raise a Starfish Referral or To-Do Tracking item to encourage students to take advantage of a student services resource and schedule an appointment.
What is Starfish Connect?
Starfish CONNECT provides a new way to connect students to their advisors, instructors, and student services resources.
Why is UC offering this service?
Connecting students with advisors, instructors and other services has been shown to contribute to student success, learning and satisfaction.
Important note about protecting the privacy of student records
Blackboard and Starfish users are reponsible for knowing and adhering to University policy, state and federal law regarding protecting the privacy of student records. Follow the links below for more important information:
The appropriate use of Blackboard and Starfish by those with a "legitimate educational interest"
Student education records (such as grades) accessible through Blackboard and Starfish are protected by FERPA from both inappropriate access and release. Under FERPA, a university official may gain access to student education records only if that individual has a "legitimate educational interest" in that information; that is to say, the individual needs the education record(s) to discharge his or her official UC responsibilities. Blackboard and Starfish, when used for advising purposes, therefore should be used by UC personnel only when performing individual advising work for a student. For example, accessing the education record of a student who is enrolled in the advisor's class, but who is not also the instructor's advisee, would not fall under "legitimate educational interest" and so would not be FERPA compliant. An advising relationship that meets the requirements of legitimate education interest can be defined formally, when a student is assigned to an advisor by the department or dean's office or informally, when a student outside a department or college needs advising that requires access to the student's education record.
Is there a cost for students or departments?
The university has purchased a license for all students, staff, faculty and administrators.
How do I get started?
Log into Blackboard and click the Starfish link under My UC>Tools or My Advisor. Instructors and advisors can make an office hours or advising appointment calendar available and add the Starfish Tool Link to their Bb course or organization.
Where do I go for help?
Advisor Resources in the University Registrar's Office is providing support. Call us at (513) 556-5422 8:00-5:00 M-F, email us at firstname.lastname@example.org, stop by University Pavilion, 5th Floor. Quick Help Tutorial handouts are linked below.
For Calendar Managers
- Update your Profile
- Add Office Hours
- Use Refer and To-Do