Tuition Refund Appeals Committee (TRAC) meetings are held on the third Thursday of each month. Appeals are reviewed in the order received. Appeals must be received no later than the first Thursday of the month to be reviewed at that month’s meeting. You will receive written confirmation that your appeal form has been received. That confirmation will inform you of the date on which TRAC will review your appeal. Once TRAC has reached a determination, you will receive a letter or e-mail indicating TRAC’s disposition of your appeal.
Charges older than six (6) calendar years from today’s date cannot be appealed.
Late payment, room & board, and student health insurance charges cannot be reviewed by this committee. Contact the appropriate office regarding appeal procedures for these items.
If you are filing an appeal that is based on the medical circumstances of either you or a family member, you must provide medical documentation issued by a physician or hospital. This documentation must include:
1) a brief summary of the illness;
2) a specific diagnosis;
3) a description of the impact that the medical condition had on the student’s ability to
attend class and/or perform class requirements and why it was medically necessary to
discontinue studies as a result of medical circumstances;
4) the date that the physician made the recommendation to the student to discontinue
studies; and
5) the actual date(s) of medical treatment(s) or service(s).
The document must be printed on the physician’s or hospital’s official letterhead stationary and it must be signed. The Committee will not accept copies of insurance forms, bills, explanation of benefits (EOB) forms, hospital records, or your physician’s medical records.
If your appeal is approved and you have received “I”, “I/F”, or “F” grades, you will need to approach each of your instructors to request that he or she process a “change of grade” on your behalf. Refunds or cancellation of charges will not be processed until the Registrar’s Office confirms the grade change(s).
TRAC decisions are based on the refund schedule established for the term. Click here to consult the appropriate academic calendar.
TRAC decisions are final. An additional level of appeal is not available.
