Skip to main content

Frequently Asked Questions for Students

What is the process for having an accommodated test proctored in your office?

The first step in receiving testing accommodations is to register with the Disability Services office. You can contact that office at 513-556-6823 to schedule an intake appointment. You must then have an accommodation form signed by each of your professors prior to receiving testing accommodations. This form is available from the Disability Services Office.

You must then follow the registration and test policies listed here.

How can I set up an appointment for an accommodated test?

You must register for your test at least two days before you plan to take it for tests during the term, and one week prior to the test date for finals. You can login to the registration system with your 6+2 here: https://webapps.uc.edu/TestingServices/. From there, you will be able to select which course you will need a test appointment for and when you will take the exam. If you are unable to access the system, contact our office at 513-556-7173.

When I try to register, I am told my appointment time is unavailable. What should I do?

First, check to make sure that no part of your appointment time falls outside of our normal testing hours (see the left sidebar for those). The system will assign you a block of time for your test based on how much time the class gets for the test and any time adjustments you receive as part of your accommodation. This entire block of time must fit into our open hours. If your test falls outside of those hours, you must contact your professor to make alternate arrangements so that you can take your test within the time our office is open.

If you are still unable to schedule an appointment for your test through the registration system, please call our offices at 513-556-7173.

I registered for my test, and I know that my professor got the reminder emails, so why isn't my test at Testing Services when I come to take it?

We cannot always tell why a professor has not sent a test ahead of time, but the following reasons are the most typical we see:

  1. When you registered for your test, you did not put in the correct email address for your professor. When that happens, you are notified but the professor does not receive the emails. Be sure to check the UC directory, your syllabus, or Blackboard to make sure you have the professor's correct email address.
  2. Your professor may prefer for you to pick up the test in person.
  3. Your professor may have forgotten to send the test.

What can you do about numbers two and three? Remember to speak with your professor about your test accommodations not only the day he or she signs your accommodation form, but also in the class period prior to the date of the test. The automatically generated emails from the test registration system DO NOT take the place of you speaking with your professor about your test accommodations. See our Testing Timeline page for more helpful tips.

When can I schedule an appointment?

Accommodated testing is available during our open testing hours, which are listed on the sidebar on the left side of the page. You must schedule two business days prior to the day of your test for tests during the term, and one week prior for finals. However, please make sure to schedule your appointment/s as soon as possible to reserve an appointment for testing on your preferred day. If you cannot take the test when the rest of the class is taking it due to a conflict in your class schedule or Testing Services hours, you must check with your Professor/s regarding the range of dates within which it is acceptable for you to take your test/s. Appointments that are not scheduled at least two business days prior to the day of your test or one week prior for finals are subject to seat availability and professor approval.

Who do I contact about my accommodation form?

Contact the Disability Services office at 513-556-6823 or dso@uc.edu. Testing Services provides accommodations for classroom testing only. For any other questions related to other accommodations, or concerns you have regarding your testing accommodations, contact the DSO.

What happens when I come to take my test?

You will check-in at the front desk upon arrival and present your identification. Be advised that only materials approved by your professor will be allowed in the testing room. You will be asked to place other materials and personal belongings in a locker.

What kind of ID will I need?

You will need photo identification in order to take your test. UC Student ID, Driver’s license, and Passport are all acceptable forms of ID.

Will I be able to store my personal items?

Yes, we have lockers where you will store all belongings not allowed in the testing room. You will not be able to access your locker during your test.

What items am I allowed to bring into the testing room?

You can only bring into the room the items which your professor has indicated are necessary for taking the test. Prohibited items for all students include electronic devices, food, and beverages, regardless of whether or not your professor may allow you in class. Though you may not bring food or drinks into the testing room, you may keep these items in the designated area in order to access them during your test.

What is the cell phone policy at this testing center?

You are not allowed to have access to a cell phone during any portion of your exam. If you bring a cell phone to the test center, you will be asked to place it in a locker. If you are found with a cell phone during your test, you will be dismissed and your instructor will be notified.

How can I reschedule a test?

You may reschedule a test up to the day before your scheduled test. Log into the Accommodated Test Registration System, click on "View scheduled tests" and select the pencil icon to the left of the test that you wish to reschedule. Your professor will receive an email letting them know that the test has been rescheduled.