UCIT is a department that consists of 5 divisions: Business Administration, Information Security, Network and Telecommunications, Instructional Research & Computing, and Systems & Operations. We employ approximately 180 staff members and 230 students. We are located in various locations across campus but our central offices reside in University Hall.
Nelson Vincent is UCIT's VP & CIO.
Central Administration is the Office of the Vice President & Chief Information Officer who is responsible for the overall direction of UCIT. The VP & CIO is part of the university's president's cabinet and is involved in the Inter-University Council of Ohio and other state-wide IT initiatives.
Also included in this office is the public information officer who is responsible for communications and general marketing; the contracts manager who negotiates our large vendor contracts; and the help desk manager who oversees our customer service.
Melissa Berling is the Director of Business Affairs for UCIT.
Business Affairs is responsible for managing the business aspects of UCIT which includes billing of both internal and external customers via invoicing through UC Flex FI. We process purchase requisitions and payment authorization to external vendors. We also service the administrative needs of the entire department within UCIT as well as the human resource and payroll functions for UCIT staff.
Instructional Research & Computing
The IRC provides the technology resources necessary to provide a contemporary education. We have a dedicated Faculty Technology Resources Center (FTRC), we operate the e-classrooms and labs, we can help with curriculum design and even offer digital video and animation services. Here's a more complete list of our services.
Mark Faulkner is the Interim AVP of UC Information Security.
UC Information Security is dedicated to safeguarding the data of our students, faculty and staff members. InfoSec is a division of UCIT, although we serve the data security needs of the entire university.
Our primary purpose is to:
Network and Telecommunication Services
NTS is responsible for the network architecture, engineering, operations and support of the voice, video, data and wireless networks and the related infrastructure at the University of Cincinnati. This includes connectivity to OARnet (State of Ohio ISP) and Internet2 through which UC reaches other national and international research and education networks. The division is also responsible for messaging (e-mail) and unified communication strategies, operations and support for the institution. All of the installation services provided by NTS are available through our GETIT service portal.
Two primary departmental units are involved in delivering these services to the university community.
Systems and Operations
The Systems & Operations (S&O) division is responsible for running critical IT services for UC. Services such as the Student System, Finance, HR, etc. are designed, implemented, and maintained by S&O employees.
S&O also develops core applications, maintains and administers backend database systems, provides customer consulting, coordinates and manages large IT projects, (i.e. Semester Conversion) runs the UC data center and provides login and access services.