Enterprise Shared Services

Diana Noelcke

Diana Noelcke

Assistant Vice President

513-556-6803

Who We Are & What We Do

Enterprise Shared Services is the heartbeat of IT@UC.  The behind the scenes networking, Data Center, day-to-day telecomm services, Identity Management and WebOps enable all of IT to work across our campus.  Keeping the critical IT operational services functioning, and with current state-of-the-art technology, is paramount in moving the university into its Third Century.  Our key goal is to be prepared to meet the expectations for our students, faculty and staff for access to all UC resources.


Tiffiany Wilson

Tiffiany Wilson

Executive Staff Assistant

Enterprise Shared Services

513-556-7128


Dan Drury

Dan Drury

Assistant Director

513-556-1234

Academic Services

Services provided: E-classroom support, Field Operations for Telecommunications voice and data services, ResNet, Centrally scheduled classroom support, Back office Telemanagement support,  Pinnacle support, Exam grading, Software distribution, Inventory and Asset Control for ESS.


Jon Adams

Jon Adams

Assistant Director

513-556-9869

Business Applications, Data & Integration Services

Services provided: Student, Faculty and Staff email, SharePoint, Microsoft Lync, System Administration for Blackboard, Student Information Services, Identity Management, Integration services, Web Apps.


Bennie Lovette

Bennie Lovette

Associate Director

513-556-2076

Infrastructure Design

Services provided: Design and plan fiber, copper infrastructure requirements across campus. Works closely with the Architects office on renovation and new building projects.





Bruce Burton

Bruce Burton

Director

513-558-1791

Network & Telecommunications

Services provided: Network Operations Center, PBX Operations (phone service), Wired network and support, Wireless network and support, UCScienceNet, manage 27,000 wired data ports and 4300 wireless access points across East and West campuses. 


Don Rainwater

Don Rainwater

Director

513-556-9020

Systems & Device Management

Services provided: Data Center, Mainframe, Storage & Backup Administration, Lab Virtualization servers, VM Server Administration, Streaming Media, UCFileSpace, Lecture Capture.