SSL VPN FAQ
NOTICE:
Web-based SSL VPN is now available for the university community.
What is SSL VPN?
SSL VPN (Secure Sockets Layer Virtual Private Network) is a web-based secure “private” connection between external networks and the University of Cincinnati’s internal network. Web-based VPN provides the capability to allow authorized users access to private or restricted services on the UCNet from off-campus locations. While traveling, users may encounter locations that prohibit a traditional IPSEC VPN connection; in this the SSL VPN has an advantage.
Back to Top
Why are we using SSL VPN at the university?
With today's Internet security concerns and privacy regulations, it is important to protect the university's research data, employee information, student records, etc., and make them available only to authorized individuals.
Back to Top
When do I need the SSL VPN connectivity?
Most UC faculty, staff, and students will not need to use a SSL VPN connection. Only individuals who need access to a private server or restricted service (for example, library resources licensed for use only by UC faculty, staff, and students) from off-campus using an Internet Service Provider like ZoomTown or RoadRunner will need SSL VPN connectivity. You do not need the SSL VPN if you access the UC network using the UC Remote Access modems. You do not need the SSL VPN to access UC's main web site or most college and department web sites.
However, you do need the SSL VPN if you are off-campus and need access to a departmental file server or restricted service, i.e., one that is not open to the public. For example, if you are a server system administrator and want to work on your server from home, or if you are a faculty member who needs access to your own personal office desktop computer, you will need to use the SSL VPN. Some services will not be available at all from off-campus, even with VPN. For more information, call the UCit Help Desk at 556-4357.
Back to Top
Can I use the SSL VPN with any Internet Service Provider (ISP)?
Yes, you can. If you have questions about compatibility, contact your ISP.
Back to Top
What web browsers can I use with the SSL VPN?
The SSL VPN supports Internet Explorer 6, Internet Explorer 7, FireFox 2.0 (and above), FireFox 3.0, and Safari 1.0 (and above).
Back to Top
Do I have to do anything special to use the SSL VPN?
When logging on with the SSL VPN, you need to use your Central Login Service (CLS) credentials for your username and password.
Back to Top
Network Connect is failing to run correctly on Snow Leopard
The new MAC OS-Snow Leopard is currently not supported by the university’s SSLVPN vendor, we are expecting to have support for the new MAC OS in January 2010. In the short term, instructions on a work around that has been successfully tested by MAC Snow Leopard users.
NOTE: In taking the steps to attempt the work around the owner assumes all responsibility.
- Go to http://sslvpn.uc.edu/test and login
- Click on "Network Connect for Mac OS X" to download the installer
- Once downloaded, the install should start automatically. If not, locate the NetworkConnect.dmg file and run it.
- Follow the on screen directions for installation.
- When installation is complete, run these two command from a terminal window (due to password prompts, run these commands one at a time):
sudo chmod 755 /usr/local/juniper/nc/6.4.0
sudo mkdir '/Applications/Network Connect.app/Contents/Frameworks'
- Start Network Connect by going to Applications -> Network Connect
If I need help or have more questions, whom should I call?
Call the UCit Help Desk at 556-4357 with installation or general questions about the SSL VPN. The Help Desk also can determine - over the phone - whether there are communication problems with the SSL VPN access. Problems that cannot be resolved immediately will be escalated to the Network Operations Center (NOC) for resolution. Back to Top
|
