For the majority of faculty, staff and students, technology has become as essential a tool as a desk or chair. In years of recent budget cuts, concern grew that needed services were being dropped by departments to cut costs. If this trend continued, it would adversely affect our ability as a university to grow and keep up with our peer universities.
To reverse this trend, UCIT has implemented a “bundled” services model. Basically, this means that rather than charge individually for every data jack, phone line, etc., that we offer a bundle (or package) of our most popular services to every user at a determined basic rate.
There are several advantages of the bundled services model.
| Services included | Services NOT included |
|---|---|
Campus Wired-Network Infrastructure Internet and Bandwidth Management Internet2/Research Domain Name Services Network Operation Center (NOC) Services Fiber and copper cable management Network security Capital equipment refresh expenses 802.11 pervasive wireless data and voice coverage Aruba 802.11n gear for 100% wireless campus coverage Dial Tone Access to the Public Telephone Switched Network Single telephone landline or VoIP line (depending on building) Single telephone handset Voice mail Phonetic operator E-directory Public Safety help phones, area rescue phones, and elevator phones Help Desk (includes telephone operators) Central e-mail services 85% Information Security Microsoft Licensing costs not currently funded via ITIE Gartner Research & Advisory Services ZIX e-mail encryption service |
Services for Clermont and UC Blue Ash Colleges Services to shared tenant customers Work order installations and move/adds/changes of service will be charged as incurred, though at a discounted rate for those eligible for participation in the bundled rate model Long distance University cell phones Cell phone stipends Automated Call Distribution (ACD) Pagers Special circuits - including but not limited to: Cincinnati Bell Full Business line, ISDN, Time Warner Road Runner, Cincinnati Bell Zoomtown, Cincinnati Bell ISDN, T1, LAN Advantage, Metro-E, other point to point circuits such as fire alarms, door alarms, ATM's, etc. (can be on campus to on campus, on campus to off campus, or off campus to off campus) Voice trees Upgrades of building cabling
|