A listserv is a good option for repeated correspondence with a certain group of people. The UC listserv has built-in throttling to ensure that the university e-mail systems are not overwhelmed by any mass communications being sent. Owners of the lists (who typically requested the lists to begin with) can authorize mailings themselves; no pre-approval by UCIT E-Mail Services is required once a list is established.
Any third party applications which are developed to automate the distribution of e-mail to the university as a whole must be authorized by UCIT E-Mail Services prior to deployment.
Connect to the following site https://listserv.uc.edu and click on “Apply for a new mailing list.” Once requested, a notification message will be sent to your e-mail account stating the list is ready for use.
Notes: List names cannot be more than 15 characters in length. Lists cannot contain special characters or spaces. Students must be sponsored by a faculty member for a list. Owners must use a valid UC e-mail address.
When you created the list, you specified the e-mail account you wanted the list created under, such as email@example.com. Verify that you are logging in using the correct address and not an alternate address such as firstname.lastname@example.org. If you are still having issues, contact our Help Desk.
Connect to the listserv site at https://listserv.uc.edu and click on “Log In."
Once you click, you will be taken to another screen. Within the paragraph, click on “Get a new LISTSERV password” and enter in your e-mail address and desired password. A confirmation message will be sent to your e-mail account for verification.
You cannot rename a list. You must request the deletion of the existing list and request the creation of a new list. You can send the deletion request to email@example.com.
Remember to export your current recipients before you delete your old list if you are planning to re-import them into a new list.
Log in as usual and select the list you want to modify. I've selected the list OHECC_2011. Under "List Management," select "Subscriber Management."
On the "Single Subscriber" tab, scroll to the bottom and you will see two options under Review List Members: in browser or by e-mail. Select the option that works best for you.
Create a new message from the account you subscribed and in the subject line and message body put in the keyword of “get” followed by the list name you want to get the information from.
For example, if I wanted to get a copy of the configuration for the listserv name of OHECC_2011, I would create an e-mail like this.
A message will be sent back to you on the listserv name with the current configuration.
Note that this command may lock the list so you will have to issue an unlock (see next FAQ).
Create a new message from the account you subscribed and in the subject line and message body put in the keyword “unlock” followed by the list name.
For example, my listserv name is called OHECC_2011 and I'd like to unlock it. Here is the e-mail I would send.
A message will be returned stating the list has been unlocked.
First, create a list of just the e-mail addresses to import. Make sure it is in a flat text file (can use notepad) with one user per line. Then log into the listserv at https://listserv.uc.edu and under “Web-based List Management” select “List management interface.”
Select the list you want to update and then click the "Configure” button.
Then under “List Management,” select the “Subscriber Management” function and the “Bulk Operations” tab.
Select to add e-mail addresses and browse to the text file you created and click on the “Import” button.
Contact our Help Desk and ask that a ticket be opened. State what list you are inquiring about and you will receive a response once the trouble ticket has been processed.
List requests can take some time to process depending on current list postings being sent out. If the message does not arrive within an hour, please contact the Help Desk and open a ticket. Be sure to state what list was posted to, as well as the time and subject that was sent.
Please contact our Help Desk and open a ticket.The list archive could be corrupt or missing and require manual recreation.
As the owner, you have full rights to the list. Connect to https://listserv.uc.edu and log into your account. Under the "List Management Dashboard," select the list you want to modify. (Note that if you have only one list, the screen will look a bit different.)
Under “List Management,” select “List Configuration” and then “List Configuration Wizard.”
Select the “List Maintenance” tab and enter/change the Editor or Moderators. You can also click on "Owner" to modify the owners of the list.
If messages to your subscribers are being bounced back because they could not get delivered, the list will monitor those users. Non delivery (NDRS) can be caused by various reasons such as user mailboxes being removed, network issues, mailboxes being over quota. The listserv will automatically remove the subscriber if repeated delivery attempts fail.
Create a new message from the account you want subscribed and in the subject line and message body put in the keyword “subscribe” followed by the listname and your name (put a space in between the three pieces of information).
For example, I'd like to subscribe to a listserv named OHECC_2011 and here is the e-mail I would send.
Create a new message from the account you subscribed and in the subject line and message body put in the keyword of “unsubscribe” followed by the listname.
So, if I wanted to unsubscribe from the listserv OHECC_2011, I'd send the following e-mail.
Create a new message from the account you subscribed and send it directly to the listname you created. Put in whatever subject as well as information on the body of the message you want to send out. Some lists have restrictions on message content and attachments. Those are controlled by the list owner.
So, if I wanted to send a message to the OHECC_2011 listserv, I'd send the following e-mail.
Create a new message from the account you subscribed and in the subject line and message body put in the keyword of “stop” followed by the listname you want to stop receiving mail from.
So, if I wanted to stop e-mail from my OHECC_2011 account, I'd send the following e-mail.
To restart your mail, send the following message including the subject in the body of the message as well.
Here's an example for my OHECC_2011 account.
You can use the “Set” and “Mail digest” commands which will consolidate the mail into a single large message, usually once a day. You can then check the list of topics at the beginning of the message and scroll down to what interests you. To do this, create a new message from the account you subscribed and in the subject line and message body put the following type "set" listname "mail digest" and send.
So, if I wanted to do this for my OHECC_2011 listserv, I'd send the following e-mail.
There is detailed documentation at the following websites.
Or you can contact our Help Desk.