E-mail & E-Sharing

Office 365

Office 365

7/10/2013:  The migration to Office 365 is complete.  The new Office 365 features will be gradually rolled out to all accounts over the next 2-3 weeks.  Access to your mailbox will not be affected while these services are being enabled.  Thank you very much for your patience during this process.

More information about the new features and other aspects of Office 365:

What is Office 365?

Why are we upgrading?

Which web browsers are compatible with Office 365?

Will my data (email, calendar, contacts, documents) be available after the upgrade?

Will my incoming mail be delivered while the system is unavailable?

Important Notice for SkyDrive users

How can I use my mobile device (Android, iPhone/iPad, Windows Phone) with Office 365?

I still have questions – where can I get additional help?

What is Office 365?

With Office 365, students can access the same great Office tools that faculty and staff use every day including:

 

Email and calendars

Cloud-based email and calendars powered by Microsoft Exchange Online

  •          50 GB storage per mailbox
  •          Improved calendar sharing
  •          Access email, calendar, and contacts on your mobile device

Web conferencing

Rich online meetings with audio and video, desktop sharing, and virtual whiteboard powered by Microsoft Lync

  •          Excellent for project or study groups

Office Web Apps

Create and edit Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote documents using your favorite web browser

SkyDrive Pro

Store, organize, and share your important documents in the cloud

  •          Stored documents are accessible from anywhere, on any browser
  •          Documents can be shared easily with other Office 365 users
  •          Create team, study group, or club sites.

 

Why are we upgrading?

Office 365 offers the latest web-based communication and collaboration tools available from Microsoft.  The current email system is based on an older product, known as Outlook Live@edu.  Microsoft is retiring this product later this summer, and replacing it with the Office 365 service.

 

Which web browsers are compatible with Office 365?

Office 365 is designed to be functional on almost any modern web browser.  However, some features may be unavailable on outdated versions of some browsers.  Microsoft recommends using one of the following browser versions to insure full functionality on all of the Office 365 services:

  •          Internet Explorer 9 or later
  •          Firefox 12 or later
  •          Safari 5 or later
  •          Chrome 18 or later

 

Will my data (email, calendar, contacts, documents) be available after the upgrade?

All of your existing mailbox contents will be intact after the upgrade is complete.  This includes email messages, calendar appointments, personal contacts, attachments, tasks, and reminders.

 

Will my incoming mail be delivered while the system is unavailable?

Any messages sent to your email address during the system outage will be delivered to your mailbox.  When the upgrade is complete, your new messages will be waiting in your Inbox.

 

Important Notice for SkyDrive users

The current SkyDrive service is being “split” from Office 365 as part of this upgrade process.  The new service, known as SkyDrive Pro will not contain your SkyDrive data after the upgrade.  You will still be able to access your existing SkyDrive data, but you will need to maintain a separate Windows Live ID to do so.  Because of this separation, we recommend that you migrate your SkyDrive data to the new SkyDrive Pro.

If you are currently using SkyDrive to store documents, we recommend that you download copies of any saved documents to your computer prior to the upgrade.  This step is not an absolute requirement, but will make it easier to migrate your files into the new SkyDrive Pro service.  When the upgrade is complete, you can upload your documents to your new SkyDrive Pro.

If you need to access your old SkyDrive after the upgrade, you can access it directly by visiting https://skydrive.live.com, and signing in with your email address and password.  When you do this, you will be asked to rename your Windows Live ID; once complete, your SkyDrive data will be attached to your “personal” Windows Live ID, which is not controlled by or affiliated with the University of Cincinnati mail system.

 

How can I use my mobile device with Office 365?

You may visit Microsoft's website for detailed setup instructions for most mobile phones and tablets.

 

I still have questions – where can I get additional help?

Many common questions are answered in the Office 365 Help site.

If you have a question about the service, or if you encounter any problems accessing or using your account, you can also contact the UCIT Helpdesk at (513) 556-HELP or at helpdesk@uc.edu.  

  • University of Cincinnati Information Technologies
  • 400 University Hall
  • P.O. Box 210658
  • Cincinnati, OH 45221