Installing TSM

• Request TSM services
• Download TSM software:  ftp://ftp.software.ibm.com/storage/tivoli-storage-management/maintenance/client
  

If the above downloads do not work, please contact us at ucittsmadm@UCMAIL.UC.EDU.

Documentation and Policies

• Sample service level agreement (SLA) for backup services
• Sample service level agreement (SLA) for storage services