GETit Rocks
by Rhonda Orzali
 GETit (pronounced GET I. T.), which UCit rolled out to the UC community on 1 March 2004, has proven to be huge success. This web-based application permits the UC community to order most UCit products and services online, dramatically reducing front-end processing time.
Based on suggestions from those in the pilot group, and those who attended GETit training, UCit has added to GETit the following features:
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- Order Title - Users may title each order, making it easy to refer to any particular one.
- Approver Selection - Users will find it easier to find and choose their appropriate approvers, whose names are now categorized by department.
- Budget Numbers - In the next release, UCit will add CUFS numbers to the confirmation email of each order so that the initiatorm as well as the approver, can have a complete snapshot of the order.
Currently, the system offers over 140 products and services, including the following:
- Cable TV
- Cellular Phones
- Email Accounts
- LAN Services
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- Long Distance
- Network Connections
- Pagers
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- Telephones
- Training
- Voice Mail
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To date, 372 individuals have used the system to place 3,204 orders for 5,321 individual products and services.
We are receiving very positive comments from our user community. For example:
"I just love GETit, it is so much quicker and gives one so much more information. THANK YOU!"
"I'm sure you and your staff are very proud of GETit."
"I just previewed the new GETit system - really neat! And I think pretty self-explanatory for new users. Don't think training will be necessary. Congratulations."
"I wanted to take a few minutes to thank you for the wonderful GETit program.... Not only does it save time, but it is VERY efficient." To use GETit, a customer logs in using his or her remote access account, and places products or services (or both) into a shopping cart. At checkout, the individual (or his or her designated approver) approves the order. (Please see approver form (pdf) to request approver status.) Upon validation of the budget numbers, the system routes the order, via email, to the UCit Business Office. Business Office personnel enter the appropriate information into the UCit billing system, and GETit sends the order to the appropriate UCit individual or supervisor for fulfillment.
GETit provides order-tracking capabilities, via the Review Requests link on the GETit site. Please note that GETit has replaced the online and A502s as well as the A504s.
For more information, please see the GETit Quick Start Guide.
To schedule training, please contact Rhonda Orzali, at (513) 556-1910 or Rhonda.Orzali@UC.Edu.
If you experience any difficulty with GETit, you may contact the UCit Help Desk at (513) 556-HELP or Maureen Goldberg at (513) 556-2211 for assistance.
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