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Call the Help Desk for Telephone,
Data Communications, and Computer Help

by Lisa Padgett

The UCit Help Desk provides first level support for voice and data communications (including wireless) and can assist with all computing concerns for the faculty, staff, and students of UC. The Help Desk supports the mainframe, file servers, email servers (Exchange and Bearcat Online), Blackboard, OZ, SmartEnforcer (residence halls), and remote access. We also provide software and hardware support to staff and faculty for PCs, Macintoshes, and printers.

Help Desk hours of operations are from 7:00 am until 9:00 pm, Monday through Friday, and from 8:00 am until 9:00 pm on the weekends. You may contact the Help Desk via email to HelpDesk@UC.Edu or by phone at (513) 556-HELP(4357).

 

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Office of Information Technologies
University of Cincinnati
400 University Hall
University of Cincinnati
P.O. Box 210658
Cincinnati, OH 45221-0658
Phone: 513-556-HELP(4357); Fax 513-556-1006
E-mail: helpdesk@uc.edu 
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