University of Cincinnati

Call the Help Desk

by Clarence Smith

The UCit Help Desk provides first level support for Voice and Data Communications (including wireless) and all computing concerns for the faculty, staff, and students of UC. The Help Desk supports the mainframe, file servers, email servers (Exchange and Bearcat Online), Blackboard, OZ, and remote access. We also provide sofware and hardware support and dispatch for PCs, Macs, and printers.

Help Desk hours of operations are from 6:00 am until 9:00 pm, Monday through Friday, and from 8:00 am until 9:00 pm on the weekends. You may contact the Help Desk via email to HelpDesk@UC.Edu or by phone at (513) 556-3785.

You may send email to the author at Clarence.Smith@UC.Edu.


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