Call us First
by Clarence Smith
The UCit Help Desk is available, from 6:00 am until 9:00 pm, Monday through Friday, and 8:00 am until 9:00 pm on the weekends, to assist you with your telephone and computer needs. Call us first, as we may be able to save you time and money by resolving your issue over the phone. The UCit Help Desk provides first level support for Voice and Data Communications (including wireless) and all computing concerns for the faculty, staff, and students of UC. The Help Desk supports the mainframe, file servers, email servers (Exchange and Bearcat Online), Blackboard, OZ, and remote access. We also provide sofware and hardware support and dispatch for PCs, Macs, and printers. You may contact the Help Desk via email to helpdesk@uc.edu or by phone at (513) 556-3785.
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