Scott Steger, Credit Evaluation Manager (Credit Evaluation Center)
Scott has held together the Transfer Credit Evaluation process for months while down-staffed by 2 of 4 of the full-time staff. He has worked very hard to make sure that despite the staff shortage, the equivalencies are still being made at the usual pace. His comment about how he's managing all of this is, "This is what the advisors need to help their students, so this is what we'll do." I'm proud of Scott's and his team's work and how dedicated they are to supporting advising from behind the scenes.
Theresa Lyon, Academic Advisor (Lindner College of Business)
At the beginning of the semester, Theresa learned that one of her first-year advisees was going to need surgery and would miss at least two weeks of classes. I first learned of this situation because Theresa was going to leave early one Friday and asked me to take any calls that would come in from the student’s mother. Theresa wanted to make sure the family didn’t have to wait the entire weekend to hear back from her. She has done a tremendous job of checking in with the student. Theresa contacted the Disability Services Office to find out if the student would be eligible for services and how to support connecting him with that office. Most importantly, she wanted to verify that he was protected to be able to stay in his courses. The student was adamant that he did not want to take medical withdrawal for the term and Theresa jumped into action to make sure his wishes could be supported. She has consulted with me several times to provide updates and to verify what is appropriate for her to discuss with the student’s family. She has emailed, talked with the student’s mother, and even had a conference call with the family while the student was recovering from surgery. The student is back on campus and Theresa is making sure to meet with him regularly to support his plans to catch up on his classes. The student also needs to do some research to find out what local options are available to support his health. Theresa has volunteered to the student that she is happy to walk around campus and the surrounding community to find stores and restaurants to support his needs.
Theresa has done an amazing job, which I am certain she does not view as anything out of the ordinary. For Theresa, she’s just doing what needs to be done and helping a student. This is what makes her an exceptional advisor and I am confident this student is going to do well with her guidance.
Samantha Foltz, Academic Advisor (College of Education, Criminal Justice and Human Services)
1 - Sam advises for CECH's teacher education programs. These programs have very lock-step curriculums and can be difficult to navigate for students. Sam is student-centered and always advises with patience and compassion, even while having difficult conversations and working with difficult students. She has an excellent work ethic, often getting to the office early and staying late. She is a great coworker and motivates me to be the best advisor I can be!
2 - I would like to recognize Sam for extending herself professional development as a conference presenter at the upcoming American Council on Education (ACE) Women's Leadership Conference for the state of Ohio. She will be presenting with other UC women leaders about the needs of young professional women leaders.
3 - Education majors have mandatory advising...for their own good. They do not always see it this way. Sam has only been with CECH for one year but has tackled this really tough cache of students and given them 110% service with 100% of a positive attitude despite their sometimes poor dispositions and their never-ending needs and trials.
Erin Alanson, Associate Director (University Honors)
Erin has been a friend and colleague for a few years and I've always known she takes her work seriously and gives 100%. What I didn't know, until I began working for the University Honors Program, was that Erin is an amazing, open, caring, flexible, collaborative, communicative, thoughtful supervisor. I constantly see Erin go the extra mile for students and staff. Examples include but are certainly not limited to, meeting at all hours of the day, including through her lunch. Answering email and in-person questions in a timely manner. Asking each and every individual in meetings how they feel or what they think about something. Thanking people for attending meetings and offering insight (both verbally and via email). Prioritizing the needs of those she supervises, as well as the students, above her own. She's "camped" to help out with the UHP Welcome Retreat, "glamped" at LeaderShape, volunteered on countless university committees, and likely discusses UC and strategic planning after hours quite often with her husband Eric, who works in Pro PEL. If not for Erin, I wouldn't have been able to learn as much as I have about advising best practices, UHP, and the UC advising community. She even encouraged me to get involved with UCUAADA!
Rannen Roberson (UC Athletics)
Rannen has performed extra duties while his work partner Keri Thoman has been out on maternity leave. He has taken on leadership duties with football and led out students in their academic studies. He has also provided leadership to the support staff assisting with football academic club.
Heather Kilgore (Center for Exploratory Studies)
Heather recently helped a student with a very difficult personal situation that lead to filing a Title IX report and helping this student. The empathy and thoroughness she displayed were exemplary, and helped give me both the knowledge and the confidence to handle such a situation, when and if I should be in her position. Though I don't know all of the details of this case, I do know that Heather went above and beyond and made a real difference for this student.
Erin Alanson, an Assistant Director and Academic Advisor for the University Honors Program, skillfully coordinated 8 instructors offering 14 sections of the Gateway to University Honors seminar this fall. Informed by pedagogy, Erin redesigned the course with careful attention to student feedback and intentional focus on our learning outcomes. Her leadership in aligning the FYE curriculum for our program is invaluable. Erin has also built partnerships with DAAP and CCM, whose students she serves as an advisor. This academic year, Erin is providing leadership for and engaging students in intensive experiential learning opportunities including the 6-day LeaderShape Institute and our alternative Spring Break program, Workfest, in which students explore rural Appalachian culture and build or rehab homes for underserved residents. Throughout 2013, Erin presented at both national and local conferences, including ACPA, NACADA, UC's Annual Student Leadership Conference, and the UC Advising Conference. Erin is creative, collaborative, and a highly valued member of our team.