The University of Cincinnati will cancel all classes on the Uptown and Medical campuses at 11:00 a.m. today including all classes in session at that time. Offices on these campuses also will close at 11:00 a.m. More Information

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University Health Services

Frequently Asked Questions

WHO CAN USE UNIVERSITY HEALTH SERVICES (UHS)?

Registered students of the University of Cincinnati can be seen for primary care at both UHS locations. Employees of the University of Cincinnati can be seen for work related health care at our UHS medical campus location.  

DO I NEED AN APPOINTMENT?

  • Same day appointments for illness or injury will be offered based on availability.
  • Appointments are needed for well checks and our specialty clinics.
  • Please be sure to arrive 15 minutes before your scheduled appointment. You must provide your photo ID and your insurance card or a copy of the card, front and back.

IS PAYMENT EXPECTED AT TIME OF SERVICE?

Insurance plan co-pay or the option of self-pay is due at the time of service. Methods of payments accepted: credit card, Bearcat card, HSA debit card, FSA (Benny) card, check or cash.

WHO STAFFS THE UHS FACILITIES?

The medical staff consists of full-time and part-time board certified physicians and nurse practitioners.  The UHS nurses, medical assistants, X-ray techs, and pharmacists are all licensed professionals.

WHO CAN SEE MY RECORDS?

Medical records are confidential and are not released to anyone - including parents, friends, and/or university departments - without your written consent except as described in FERPA.

WHAT IS FERPA ?

Family Education Rights & Privacy Act

WHAT IS SECURE MESSAGING?

  • Secure messaging may be used by your provider for general information or follow-up care. Be sure to ask your provider about My UC Health.