Business Continuity FAQ
The Continuity Planning Priority List consists of four groups of Critical Planning Units.
- Public Safety
- Facilities Management
- University Health Services
- Student Affairs
- Marketing and Communications
- Planning + Design + Construction
- Office of the Provost
- Office of Research
- College of Medicine - Research
- Enrollment Management
- Finance (Financial Reporting)
- Office of the Treasurer
- Business Core Systems
- Campus Services - Housing
- Campus Services - Dining
- Campus Services - Parking
- Campus Services - Admin/Accounting
- Campus Services - CSIT
- Campus Services - Campus Recreation Center/Retail
- Campus Services - Conferences/Events
- UC Foundation
- Human Resources
First, it is essential that a department know what their critical functions are. To determine critical functions, the BCP Manager will lead a discussion of your operations and processes and in discussion with the unit leadership and subject matter experts, will distill it down to three to five critical functions and the Recovery Time Objective (RTO) for each. The RTO is the amount of time that can pass without significant damage or disruption to the organization.
Next, it is important to form recovery strategies for each critical function. Recovery strategies are constructed around three generic loss scenarios: 1) loss of primary work location, 2) loss of 50 percent or more of experienced staff, 3) loss of one or more key resources such as specific technologies or vendors. In discussion with department leadership and subject matter experts, detailed recovery strategies are created and documented. Please note, during the special circumstance of pandemic planning, the emphasis will be on creating recovery strategies for loss of staff.
Finally, once the continuity plan with completed recovery strategies for each critical function are documented, the plan is exercised or tested to determine if the plan will hold up in action. The exercise can range from a small-scale exercise as in a tabletop discussion or it can be quite involved, including many departments and employees acting in realistic settings. Testing and exercising is very useful in determining if something was not considered in the recovery strategies and helps to build “muscle memory” so that responding is timelier.
Yes, absolutely. It is appropriate and encouraged to continue to develop continuity plans as we prepare for and experience the COVID-19 crisis. The planning process largely remains the same, although modifications include emphasizing alternate work locations and remote technologies and loss of staff recovery strategies.
Yes. UC uses a cloud-based software by the Kuali company who specializes in developing tools for higher education. The business continuity tool is called Bearcat Ready and all information stored on the site is confidential, secure and always accessible and independent of the UC network. The Business Continuity Manager Pam Bowers can provide you with log in credentials to Bearcat Ready.
Access Bearcat Ready