Writing Strong Bullet Points

In your resume's Experience section, use strong bullet points to explain concisely what you did, how and why.

Begin each bullet with an action verb

When describing your experience on a resume, begin each bullet point with a strong action verb.

Provide detail

Provide details about what you accomplished that relate to the position you seek. Use a
"what, how, why" format.

What

Begin with what you did. Be specific and simple. What did you do in your position? Examples:

  • Answered telephones
  • Planned an event
  • Entered data into Excel

How

How did you perform those tasks? Review your list of tasks or responsibilities and ask yourself what skills you used. Use numbers to quantify your accomplishments whenever you can. Examples:

  • Operated a multi-line phone for five busy attorneys using effective problem-solving and customer service skills
  • Coordinated an event for more than 100 students by communicating with on-site liaison
  • Executed financial analysis of department spending in Excel

Why

Adding "why" helps the reader understand the purpose of your actions and see what you accomplished in your role.

  • Operated a multi-line phone for five busy attorneys using effective problem-solving and customer service skills to ensure customer satisfaction
  • Coordinated recognition event for more than 100 students who completed a certificate program by communicating with on-site liaison
  • Executed financial analysis of department spending in Excel and wrote comprehensive report for manager