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CANOPY TOOLS

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CANOPY SUPPORT

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Looking for self help guides? Check the IT@UC Knowledge Base.


The KB is home to hundreds of articles, custom UC how-to guides, FAQs and more and is available 24/7.

Save yourself timeā€”find the answers you need fast with the IT@UC Knowledge Base (KB).
 

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Encountering general IT issues? Contact the IT@UC Service Desk.


For assistance with password resets, data and phone, email, wireless access, VPN, UCFlex, Catalyst, and more.

Call: (513) 556-HELP (4357)
OR (866) 397-3382
Select option 2 in the menu.
 

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Trouble with Canopy/eLearning Tools? Contact 24/7 Canopy Support.


For assistance with Blackboard and other eLearning tools: Kaltura, WebEx, Echo360, and more.

Call: (513) 556-HELP (4357)
OR (866) 397-3382
Select option 3 in the menu.
 

Canopy Creative Space

Join eLearning experts for Canopy Creative Space, a weekly walk-in service, to connect with instructional designers, accessibility gurus, classroom technologists, Canopy tool support, and more.  

Every Friday from 9-11 a.m.

Langsam Library* or 

via WebEx: https://bit.ly/2l6c97r

Meeting number (access code): 642 621 178

Meeting password: Scowl3r

JOIN BY PHONE +1-415-655-0002 US Toll

*NOTE: The Canopy Creative Space will move to 480 Langsam Library (in the CET&L) on (and after) August, 24 due to construction in the library.


RESOURCES

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