Required Technologies for this Course

Highly Recommended Hardware (PC)

Minimum Hardware (PC) 

Minimum Software

Utilities

Recommended PlugIns

Mac System Requirements

Required Computer Competencies

To successfully complete this course, you must be able to do the following:

For more help, please see these Microsoft Office Tutorials

Tech Help

The IT@UC Service Desk (formerly the UCIT Help Desk) provides support for data and phone communications, as well as all computing concerns for UC students, faculty and staff. This support includes email, Canopy tools (Box at UC, Echo360, Kaltura, WebEx), wireless access, VPN, UC Flex, file servers and the mainframe.

IT@UC Hours of Operation:
Monday through Friday...... 7 a.m. to 11 p.m.
Saturday and Sunday........ 8 a.m. to 11 p.m.
Holidays........................... 8 a.m. to 11 p.m.

The Service Desk closes at 6 p.m. on December 24 and 31 and is closed all day July 4, December 25 and Thanksgiving Day.

24/7 Canopy Chat & Phone Support

Phone and chat support are available 24/7 during the semester for Canopy tools such as Box at UC, Echo360, Kaltura, and WebEx.

Canvas Support

24/7 Canvas Support:  1-855-745-4414

IT@UC Canvas Support:  Service Desk (IT@UC Help Desk)

Canvas Guides:  Search the Canvas Guides

Ask the Community:  Get help from a Canvas Expert

UC Knowledge Base


Office 365

Click the heading above to access your Office 365 Account.


Internet Resources


Self Help Resources and Privacy Statements