124 Results
1

ServiceNow upgrade set for 11:30 p.m., Saturday, Jan. 7

January 3, 2023

The IT Service Portal (uc.edu/ithelp) and Knowledge Base (kb.uc.edu) will be intermittently unavailable from 11:30 p.m., Saturday, Jan. 7, until 2:30 a.m., Sunday, Jan. 8, during a planned ServiceNow upgrade. You will have access to 24/7 support for eLearning tool issues.

2

UC internet maintenance planned overnight January 5-6

December 19, 2022

OARnet, the University of Cincinnati's internet service provider, will undergo maintenance from OARnet maintenance planned from from 10 p.m., Thursday, Jan. 5, to 1 a.m., Friday, Jan. 6. You may experience brief, intermittent interruptions to internet connectivity and commonly used services during this necessary maintenance window.

3

Some UC IT services will be down Dec. 16-17

November 28, 2022

Select IT services and systems will be unavailable from 10:30 p.m., Friday, Dec. 16, to 11 p.m., Saturday, Dec. 17, during a planned power outage in the university’s primary data center. Many commonly used cloud-hosted services will remain available.

6

Update Your UC Zoom Account

October 5, 2022

Zoom update required before November 3, 2022. Be sure to update your Zoom desktop client to the most recent version.

7

October is cybersecurity awareness month

September 30, 2022

Throughout the month of October, we’ll share a variety of resources to help you outsmart cyberthreats and protect you and your family from online attacks.

10

IT@UC offers back-to-school resources

August 11, 2022

Welcome (back) to UC! The IT@UC Back-to-School Campaign connects you to the IT services, resources, and information to help you during the busy back-to-school rush.