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Attendance/Participation Concern
Subject: ‌Attendance/Participation Concern for [Course Name]

Dear [Student First Name],

You are receiving this message because your instructor is concerned about your attendance and/or participation in [Course Name].

[Raise Notes]

Please check the course syllabus to better understand the attendance policy and how it can affect your overall grade. 

We care about your academic goals and your success at UC. Please talk with your instructor before or after class, during office hours, or schedule an appointment to discuss this concern. The University of Cincinnati has many campus resources available to help you identify the best course of action at this point, including your academic adviser.


Sent on behalf of,

[Raiser Name]
[Raiser Email]‌

Assignment/Quiz Concern
Subject: ‌[Starfish] Assignment / Quiz Score Alert for [Course Name]

‌Dear [Student First Name],

You are receiving this email because your instructor is concerned about your assignment and/or quiz scores in [Course Name].

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources – Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.

3. Meet with your academic adviser to discuss other campus resources and suggestions for improvement.

If you are in need of more support, UC has many resources that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay. We care about your success!


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Low Exam Score
Subject: ‌[Starfish] Exam Score Alert for [Course Name]

‌Dear [Student First Name],

You are receiving this email because your instructor is concerned about your test score in [Course Name].

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources – Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.

3. Meet with your academic adviser to discuss other campus resources and suggestions for improvement.

If you are in need of more support, UC has many resources that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay. We care about your success!


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Low Overall Class Average
Subject: ‌[Starfish] Course Average Alert for [Course Name]

‌Dear [Student First Name],

You are receiving this email because your instructor is concerned about your overall course average in [Course Name]. Based on your graded assignments thus far, (and without a substantial change in your work), you could be in danger of failing this course.

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources – Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.  

3. Meet with your academic adviser to discuss other campus resources and suggestions for improvement.

If you are in need of more support, UC has many resources that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay. We care about your success!


Sent on behalf of,

[Raiser Name]
[Raiser Email]

General Academic Concern
Subject: [Starfish] ‌Concerning Your Academic Progress in [Course Name]

‌Dear [Student First Name],

You are receiving this email because your instructor is concerned about your academic performance in [Course Name].

[Raise Notes – Notes from the instructor are required for this flag and will appear here.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources – Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.

3. Meet with your academic adviser to discuss other campus resources and suggestions for improvement.

If you are in need of more support, UC has many resources that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay. We care about your success!


Sent on behalf of,

[Raiser Name]
[Raiser Email]

In Danger of Failing
Subject: ‌[Starfish] Concerning Your Academic Progress in [Course Name]

Dear [Student First Name],

You are receiving this message because you could be in danger of failing [Course Name].

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources– Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.

3. Meet with your academic adviser to discuss other campus resources, suggestions for improvement, and whether it is wise to consider withdrawing from the course. The deadline to withdraw for full-semester courses is [withdrawal deadline]. Please note that course withdrawals can affect financial aid, so it's important to seek advice.

UC has many resources and support services that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay.


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Cannot Progress in Sequence
Subject: [Starfish] ‌Concerning Your Academic Progress in [Course Name]

Dear [Student First Name],

You are receiving this e-mail because you are currently earning less than a C- grade in [Course Name]. If you finish the course with less than a C-, you will most likely be prevented from progressing in this course sequence.

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]

Your success in [Course Name] is important to your academic progress. Here are three suggestions for actions you can take right now:

1. Talk with your instructor before or after class or during office hours.

2. [Campus Resources– Varies based on course enrollment location. Not all options below will appear]

- Access Clifton campus resources including tutoring help, at the Learning Commons.
- Access Blue Ash campus resources including tutoring help, at the Academic Support Labs.
- Access Clermont campus resources including tutoring help, at the Academic Success Center.
- [If a student is an athlete, this will also appear] Follow up with the appropriate Student-Athlete Support Services Staff for additional resources for student athletes.

3. Meet with your academic adviser to discuss other campus resources, suggestions for improvement, and whether it is wise to consider withdrawing from the course. The deadline to withdraw for full-semester courses is [withdrawal deadline]. Please note that course withdrawals can affect financial aid, so it's important to seek advice.

UC has many resources and support services that can help you improve your academic performance and assist with personal concerns. Please take the time to follow these steps and take action without delay.


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Open Template Flag
Subject: ‌[Subject]

Dear [Student First Name],

[Raise Notes – Comments are required here by the instructor.]


Sent on behalf of,

[Raiser Name] 
[Raiser Email]

Kudos

Keep up the Good Work
Subject: ‌Keep Up the Good Work

Dear [Student First Name],

I want to compliment you on your performance in [Course Name]. I notice and appreciate the dedication and hard work you've demonstrated so far. Congratulations!

Instructor comments:

[Instructor Comments - if no comments, this section will not appear]

Keep up the good work and feel free to reach out to me if you need any help.


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Showing Improvement
Subject: ‌Academic Improvement

Dear [Student First Name],

I want to compliment you on your performance in [Course Name]. You have shown great academic improvement. Congratulations!

Instructor Comments:

[Instructor Comments - if no comments, this section will not appear]

Keep up the good work and feel free to reach out to me if you need any help.


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Great Job on Your Test
Subject: [Starfish] ‌Great job on your exam in [Course Name] ‌

Dear [Student First Name],

Great job on your exam! I want to compliment you on the good work you are doing in [Course Name]. Continue your hard work and you can succeed in this course.

[Raise Notes – any notes from the instructor would appear here. If there are none, this will not appear.]


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Open Template Kudo
Subject: ‌[Subject]

Dear [Student First Name],

[Instructor comments will appear here. It is required for instructors to include comments.]


Sent on behalf of,

[Raiser Name]
[Raiser Email]

Peer Leader Flags

First Student Absence: One Meeting per Week
Subject: First LC Absence

Hello [Student First Name],

I want to let you know that I am aware of your recent absence in Learning Community.  I hope everything is okay!  Please let me know how you are doing.  If you need any support, please let me know and I will help you or direct you to the appropriate resources.

Remember that the syllabus states:

Students are expected to attend EACH scheduled class meeting, TO BE ON TIME, and to be PREPARED for each class session.  No student may miss more than one class per semester.  Missing more than one class session will result in failure of this course.

Please understand that you will fail this course if you miss another LC meeting.  Let me know if you have any questions or concerns, and I look forward to seeing you at our next LC meeting.

[Peer Leader Name]

First Student Absence: Two Meetings per Week
Subject: First LC Absence

Hello [Student First Name],

I want to let you know that I am aware of your recent absence in Learning Community.  I hope everything is okay!  Please let me know how you are doing.  If you need any support, please let me know and I will help you or direct you to the appropriate resources.

Remember that the syllabus states:

Students are expected to attend EACH scheduled class meeting, TO BE ON TIME, and to be PREPARED for each class session.  No student may miss more than two classes per semester.  Missing more than two class sessions will result in failure of this course.

Let me know if you have any questions or concerns, and I look forward to seeing you at our next LC meeting.

[Peer Leader Name] 

Second Student Absence: Two Meetings per Week
Subject: Second LC Absence

Hello [Student First Name], 

You are receiving this e-mail because you have now missed two Learning Community meetings.  Is everything okay?  Is there anything I can do to support you?  I am here if you need me and I am happy to direct you to any resources necessary.

I would like to take a moment to remind you that our attendance policy states:

Students are expected to attend EACH scheduled class meeting, TO BE ON TIME, and to be PREPARED for each class session.  No student may miss more than two classes per semester.  Missing more than two class sessions will result in failure of this course.

Please understand that you will fail this course if you miss another LC meeting. 

I look forward to seeing you at our next LC meeting.

[Peer Leader Name] ‌

Final Student Absence
Subject: ‌Final LC Absence - Meeting Required‌

Hello ‌[Student First Name],

You are receiving this e-mail because you have now missed more Learning Community meetings than the allotted amount stated in the course attendance policy on the syllabus. 

According to the attendance policy in our syllabus, you have failed this course.  You are now required to schedule a meeting with Brittany Miller, the Educational Advisor for Learning Communities, to discuss your absences.  Please utilize Starfish to schedule that meeting by following the Starfish Scheduling Instructions.  If you do not schedule and attend that meeting, you will receive a "U" as your grade for this course. 

Let me know if you have any questions or concerns.

[Peer Leader Name] ‌