Student FAQ

Please read the below FAQs regarding reimbursement, commencement, transcripts as well as other out-of-the-classroom services. 

CARES Act Funding

More than 22,000 University of Cincinnati students are receiving some much-needed relief mid-May as the university distributes $11.7 million in federal CARES Act funds to students most impacted by the coronavirus pandemic.

Universities were entrusted to distribute the funds, and UC leaders chose to put the dollars in as many hands as possible by providing funding to every student who was enrolled at least half-time and was eligible for federal student aid at the time UC transitioned to virtual learning.

Approximately 11,000 UC students with financial need who were enrolled at least half-time in the spring semester will receive $500, and another 11,000 or so students — those with Free Applications for Federal Student Aid (FAFSA) that demonstrate more financial security — will receive a total of $250.

Find more details on this funding on the Financial Aid website.


The issued applicable spring term refunds by the end of spring semester, April 30. If you are signed up for direct deposit in Catalyst, you received your refund via direct deposit. If you are not signed up for direct deposit, you may wish to do so in Catalyst.  

Students that are not setup for direct deposit, will receive a paper check via U.S. Postal Service. If you choose to receive a paper check, please be sure to update your mailing address in Catalyst to ensure your refund is sent to your current location. 

Based upon the student’s situation, refunds may be used to

  • Offset an outstanding balance owed to the university.
  • Reverse a scholarship awarded for fees that are now being refunded.
  • Provide a direct payment/refund to the student.

if you have questions specific to your circumstances not addressed here, contact the Bursar’s central email account:  

Since one third of the term occurred after the transition to remote learning, the amount refunded for the Campus Life Fee, General Fee, and Housing costs equal 33 percent of the original charges.

Meal plan refunds depend on the type of meal plan purchased.

  • Residential Unlimited Meal Plans were refunded at 33 percent of the original cost, excluding the $150 applied to the student’s Bearcat Card.
  • Campus Dining Plans were refunded at the per-meal cost for unused meals, excluding any credits applied to the student’s Bearcat Card.

Parking refunds were pro-rated from the transition to remote learning through the end of the permit period.

Summer Term Fees

The General Fee and the Campus Life Fee will not be charged during summer semester.

The non-resident surcharge assessed to out-of-state students will continue to be charged. However, UC has created a new Bearcats Everywhere Scholarship that will cover the cost of the non-resident surcharge for students in on-campus academic programs for summer after other out-of-state scholarships have been applied.

The Instructional Fee, ITIE fee, Distance Learning Fee, and most Program Fees will still be assessed at the normal rates for summer. Those fees support instructional costs and other services that are being provided during remote instruction, such as academic advising, One Stop Student Services, and access to Blackboard, Canvas and other online tools. It's also important to understand that your instructional fee (tuition) is tied to your earned academic credits, and you will be receiving full academic credit for the academic hours successfully earned and taken this summer.

If you are scheduled to co-op in summer semester but are unable to secure a paid co-op position, UC will award a scholarship to cover the course cost of your alternative Experiential Exploration Program. Your eligibility for this scholarship will be determined by the Experience-Based Learning and Career Education office. Any awards will be posted to your student bill over the next few weeks.

The due dates for your summer charges will be based on the types of charges on your account and the timing of when those charges were assessed. However, the Office of the Bursar has extended a grace period throughout May during which no late fees for summer semester will be assessed. So while your bill will continue to show charge due dates based on your class schedule and you may continue to receive automated billing reminders periodically during the month, no penalties will be assessed as long as any balance due is paid by the end of May. If you need assistance making payment arrangements for your bill or exploring your eligibility for financial aid, contact your campus One Stop Center for individualized assistance.

Summer term is part of the 2019-20 award year. If you wish to apply for financial aid and you haven’t filed your 2019-20 FAFSA, please do so immediately and well before the June 30, 2020, filing deadline. If you have filed your 2019-20 FAFSA, please review your financial aid award offer in Catalyst and the Student Financial Aid summer aid website for more information about summer aid options. You can also contact your campus One Stop to speak with a staff member to review your eligibility for financial aid for the summer semester.

Bearcat Card

If you have applied for graduation, your remaining Bearcat dollars will be credited to your student account and refunded to you if you do not have any outstanding balances due.  If you have a balance due, your Bearcat dollars will be applied to those charges due.

Students not graduating who wish to have their Bearcat dollars refunded may request a refund by completing the Bearcat Card Refund Request Form.

Please note that refunds cannot be issued for card funds wherein the university originally provided said funds, e.g., institutional aid, scholarship, etc.

Student Employment

Undergraduate students are not permitted to work in laboratory spaces at this time. Guidance can be found at on the research website. 

There are no restrictions.

Students should work off campus remotely, they may perform online training, conduct project work, or other assigned tasks post the Governor's March 23 “Stay at Home” mandate. Students MUST perform work to be paid and report time worked.  Projects may be assigned as remote work. A staff member must be readily available to supervise the student if on campus. Graduate Assistants are to continue working if possible using flexibility and health and safety guidance as a priority.

If a student employee is quarantined for 14 days due to exposure, they shall receive pay for the hours they would have worked. Please use COVID-19 in the comment section.

The university is strongly encouraging units to develop remote work for student employees including those on Federal Work Study whenever possible. This creates an opportunity for those student employees to continue receiving their hourly pay. There is not an expectation that the work is completed on campus. Units can use discretion on the tasks and projects given to student employees in order to maintain a work schedule. The university does not have the opportunity to continue payment of student employees if work is not being performed.

Please visit the Registrar’s website and follow the instructions on how to verify your enrollment for unemployment purposes. 

Commencement & Transcripts

Commencement ceremonies will be held in the format that is safest for the health and safety for all participants and consistent with CDC, state, and university guidelines for social distancing and crowd density. Current plans are for the August 2020 and December 2020 Commencement ceremonies to be held online. Spring 2020 graduates will be recognized in the August 2020 Commencement ceremony planned for Friday, August 7, for doctoral and master’s student graduates and Saturday, August 8, for undergraduates. December graduate dates are set for Friday, December 11, for doctoral and master’s students and Saturday, December 12, for undergraduates.

No. If you have satisfied all of your degree requirements, you should receive an email notification ahead of any Commencement date that your UC degree has been certified.  

Yes. UC provides graduates Certified Electronic Diplomas and Certificates. Graduates who would like to order a ceremonial (paper) diploma can order one for $3.85 to cover printing/mailing costs.


Fall 2020 Planning

University Housing and our mix of accommodations will be open during Fall Semester.

All housing, dining and recreational facilities have undergone a deep cleaning. Additionally, our continuing cleaning procedures have been expanded and will remain in effect throughout the semester.

  • Entering first-year students will be able to self-assign rooms and roommates starting mid-July.
  • For students who will reside in Living-Learning Communities, self assignments begin July 15.
  • The open self-assignment process begins July 21 and closes July 31.
  • The reservation system to select move-in dates will open on July 29.
  • The move-in process will open on Friday, August 14, and extend through the start of the school year on August 24, 2020.
  • The earliest move-in dates (August 14-15) will consist of a “drop-off only” process. New students and families may drop off / set up belongings in their rooms, but will then return home.
  • New students will begin to move-in and immediately reside in the residence halls starting on Monday, August 16, or anytime thereafter.
  • Contact options are email at or phone at 513-556-6461. Find more information online.

If your plans have changed and you no longer need University Housing, please log into the housing portal to submit a Housing cancellation request.

Students residing outside a 50-mile radius of the Uptown Campus may request exemption from the University Housing requirement by completing the Freshman Exemption Form found in the housing portal under the “Forms” tab. Waiver requests are subject to approval by UC as it is important to ensure safety for our incoming first-year students.

UC Housing staff, University Health Services staff and Environmental Health & Safety staff will set and adapt room capacity based on health and safety protocols that optimize social distancing and a robust cleaning program. Any adapted room capacities will be set by the time first-year student self-assignment begins in mid-July.

Bedrooms/sleeping quarters in suites and traditional halls will be modified for the upcoming academic year. The greatest impact will be in traditional halls (Dabney, Siddall and Calhoun) where quad rooms (4-person unit) will be adjusted to only accommodate three (3) residents; Daniels quad rooms (4-person units) will be adjusted to accommodate two (2) residents; and triple rooms (3-person unit) will now only accommodate two (2) residents. 

If a student desires a single room, we will work to accommodate the request, first with our existing inventory of single rooms. If nothing is available, we are open to converting a multiple-occupancy room into a single, at an increased rate, and subject to availability.

If students residing in UC Housing become symptomatic or test positive for COVID-19, the university has retained vacant, single-occupancy rooms with private bathrooms to allow for quarantine and isolation. UC Housing, Student Affairs and UHS are prepared to collaborate on providing isolation/quarantine, meal delivery, medical care and other support services; however, depending on the size and scope of a surge, UC housing may not be available for all quarantined or isolated students.

Yes. UC Food Services will focus on providing the best food and service experience possible, while adhering to health and safety protocols.

As such, dining procedures have been adjusted to promote socially distant dine-in activities as well as expanded take-out options.

See more in the Dining section of the Return to Campus Guide.

All students should work together to prevent the spread of COVID-19 in the Bearcat community by following all federal, state, local and campus guidelines.

These include:

  • Facial Coverings must be worn in common areas. When you leave your residence hall space, it is required that you always wear a facial covering regardless of how long you plan to be outside your room.
  • Students are encouraged to maintain good hygiene, including washing their hands with soap and water for at least 20 seconds, especially after visiting a public place, using the restroom, blowing their nose, coughing, sneezing or touching their face. If soap and water are not available, hand sanitizer that contains at least 70% alcohol should be used.  
  • Practice Physical Distancing  
    • Lounge spaces - smaller lounges and common areas will be closed to group gatherings; in large open lounges, furniture will be arranged to allow proper distancing
    • Elevators - 2 person maximum 
    • Resident rooms - maintain distancing among roommates and guests


As a health and safety measure, the standard Guest Policy for UC Housing ​is currently be​ing adapted ​​in order to reduce contagion and exposure among residents. Upon move-in and through the first weeks of the Fall term, only residents of each room will be permitted in assigned rooms; no in-room or overnight guests will be allowed. A gradual return to UC Housing's standard Guest Policy will be determined by health and safety needs and requirements.

More information is posted online: