Academic Support

Personal Computers

Computers are available to students who don't have a personal technology device. Requests can be submitted through the Next Apprenticeship Grant.

 Technology and Access Guide, created by IT@UC, provides information about computer hardware (Mac and PC), tips on accessing software, free and reduced internet access, eTextbooks and more.

In addition, you can download software like Microsoft Office 365, Microsoft Office Suite and McAfee (security) for free.


With the start of fall semester, UC Libraries will begin to open library facilities to the UC community in a limited, phased approach to ensure social distancing. For up-to-date information, please view the Libraries website.


If you are experiencing an eAccessibility barrier using assistive technology on the University of Cincinnati website or online service, you may report a barrier via web form, phone number, or email.

Testing Services

Testing Services coordinates the administration of classroom tests for students with disabilities at University of Cincinnati. Students must be registered with UC's Accessibility Resources to receive testing accommodations and to take tests in our center.

Starting on March 17, 2020, the office of Testing Services will not be proctoring national exams (GRE, GMAT, TEAS/CT, Praxis, non-UC exams, etc.) until further notice. However, Online Test Preparation courses are live and registration is available for current and former UC students. Go to Test Preparation Courses to select one of the many online offerings. 

Learning Commons

Tutoring and academic support are available via the Learning Commons. Success Skills Workshops, Learning Communities, Supplemental Review Sessions (SRS) and more are available.

Students can schedule appointments through TutorTrac as they do now. Once an appointment is scheduled, students will receive an automated confirmation email with the WebEx link they will need to begin their appointment. The link will bring them to a virtual waiting room where a receptionist will connect them with their coach or tutor.

You can contact the Learning Commons one of two ways:

Learning Common staff are committed to doing their best to continue to serve stduents. Please do not hesitate to reach out if you have a questions.

Academic Coaching will be happening through an online platform called GoBoard. Students will schedule appointments through TutorTrac as they do now. Once their appointment is scheduled they will be sent a link in order to access their appointment with their Academic Coach. Once checked-in, they will be connected with their Academic Coach for their appointment.

Synchronous tutoring will be happening through an online platform called GoBoard. Students will schedule appointments through TutorTrac as they do now. Asynchronous tutoring will also be offered as it is currently. Drop-in tutoring will be suspended.

Learning Assistants will continue to support faculty doing appropriate tasks as determined by those faculty for their courses that are moving remotely.  LAs will also provide help answering student questions through course-specific Blackboard or Canvas platforms with faculty guidance.

Learning Communities will continue class requirements through asynchronous online learning methods. Students will receive more information from their Peer Leader via Blackboard.

MASS Center tutoring will take place using Teams, though with limited availability and subjects. Instructions for meeting with a tutor will be provided on the Learning Commons website.

Peer Tutoring will still take place, though with limited availability and subjects. Students will still schedule their appointments through TutorTrac and will receive a confirmation email with a WebEx link to access services. Once checked-in, they will be connected with their tutor for their appointment using GoBoard.

Supplemental Instruction Leaders will continue to provide weekly content review sessions for their courses through WebEx. Sessions will be scheduled at their usual times.  SI leaders will continue to create and post the materials for their sessions on course-specific Blackboard or Canvas platforms.  SI leaders will also provide help answering student questions through course-specific Blackboard or Canvas platforms with faculty guidance.

Success Skills Workshops will continue remotely through WebEx. Students will be able to register workshops through TutorTrac the same as they would for in-person and follow the same schedule found on the Learning Commons website.

Supplemental Review Sessions/MATH 1096 classes will meet remotely and provide content to enrolled students. Students will receive more information from the course instructor.

Bearcat Promise Career Studio

Career coaches provide individual appointments throughout the year. For summer 2020, appointments will be conducted virtually by phone or video chat and/or by email. Schedule an appointment.

You might also find what you need among our online career resources. Check them out before you schedule an appointment.

Advising and Registration

UC advisors continue to meet with and support students through a combination of online video web conferencing, phone appointments, and email. Advisors and colleges have been in touch with all of their students to let them know how to most easily access advising. In addition, students can utilize their advising tools (degree audits and/or graduation plan) in Catalyst to monitor their academic progress.

Most advising centers use Starfish for scheduling appointments with current UC students. If your advisor or advising center is not in Starfish, please reach out to them for information on how to set up an appointment.

If you have reached out to your academic advisor or your advising center and have not received a response within two business days, please contact for further assistance.

Yes. The withdrawal deadline for Spring Semester 2020 has been extended until Friday, April 24 at 11:59 p.m. for both the full semester and second half-semester session. Withdrawal means a “W” grade and no tuition refund.

For any “I” grades issued in the Spring Semester 2020, students will have an additional semester, on top of the standard maximum of 350 days set by the instructor, to earn a final grade. This means that “I” grades will be converted to “I/F” grades at the end of Summer Semester 2021 instead of the end of Spring Semester 2021. An “I/F” grade calculates into the student’s grade point average like an “F” grade.