Health & Wellness
Counseling and Psychological Services (CAPS)
CAPS is open and providing services via phone as we continue to support all students in the Bearcat community during this difficult time.
Students and members of the UC community concerned about students have access to mental health crisis care and consultation 24 hours a day 7 days a week.
If you have an in-person appointment scheduled at CAPS, a member of CAPS clinical staff will contact you within the next few days to confirm that your original scheduled appointment time still works for you. During your scheduled appointment time, a CAPS therapist will call you to discuss your current needs for support.
If you'd like to connect with CAPS for the first time, , call 513-556-0648 Monday through Friday between the hours of 8 a.m. and 5 p.m. to schedule a time to speak with a clinician. When you call you’ll be given a couple of options to access support
- Rapid Access Consultation – If you need to talk with someone about a specific concern you can access a 30-minute single session phone consultation session focused on supporting you with what you need today.
- Crisis Services - If you are experiencing a mental health crisis, please call our office 24/7 at 513-556-0648. If you call during CAPS business hours, let the operator know that you need to speak with a therapist immediately. If you need crisis support after hours, contact our main number and select “1” to speak with a crisis counselor.
Student Wellness Office
The Student Wellness Center is providing virtual programming and resources to promote students’ well-being. Virtual resources and wellness apps can be found online. Virtual events are posted to the SWC CampusLINK page. Virtual events and activities will continue throughout the summer to support student wellness. If you have questions, please contact firstname.lastname@example.org for more information.
University Health Services
UHS is imiting face-to-face appointments to urgent and necessary care only. All students seeking an appointment for care must first call University Health Services at 513-556-2564 (Uptown, West Campus) or 513-558-4457 (Uptown, East Campus) and speak to a physician or advanced practice provider.
We will provide telephone service for prescription refills and general medical advice. There will be no walk-in service at either location, and appointments for routine physicals and preventive care will be deferred for eight weeks. To obtain an appointment, it is necessary to first call University Health Services at 513-556-2564 (Uptown, West Campus) or 513-558-4457 (Uptown, East Campus) and speak to a physician.
On the Uptown West Campus, UHS is located on the third floor of Richard E. Lindner Athletic Center, 2751 O’Varsity Way, Cincinnati, Ohio 45221. On the Uptown Campus East, UHS is located on the fourth floor of Holmes Hospital at the corner of Eden Avenue and Albert Sabin Way, Cincinnati, Ohio 45267. See additional contact information.
UHC is encouraging members to take advantage of the Virtual Visit capability, available through the HealthiestYou mobile app. UHCSR insureds have access at no charge, when it’s included with their UHCSR medical plan. For more information, go to uhcsr.com/MyAccount.
In addition, Optum is opening its Emotional-Support Help Line, providing access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID-19. Optum’s toll-free help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary.
Coverage for Testing
Member cost-sharing will be waived, including copays, coinsurance and deductibles, for COVID-19 diagnostic testing provided at approved locations in accordance with CDC guidelines.
Any referral provision will be waived for COVID-19 tests and/or treatment. In the event a claim is denied for no referral, it can be appealed for reconsideration. All other treatment will be paid according to the benefits of your policy.
Healthy UC is the university’s well-being collaborative. A variety of resources and programming are listed on Healthy UC’s Events page available to all students, faculty and staff.