Technology

Technology resources

To enable remote working and online learning, IT@UC completed a number of upgrades.

Connectivity

  • IT@UC worked closely with OARnet, the university’s internet service provider, to upgrade internet capabilities from 10G to 20G.
  • Increased capacity of the university’s network and VPN to accommodate anticipated increase in traffic by splitting the VPN capabilities.

Online teaching, learning and research tools

  • Enterprise Academic Technologies (EAT) supports all Canopy tools approved for use across UC. Many colleges require additional technology tools to supplement or replace the Canopy tools. IT@UC works closely with the college IT staff to assist as needed.
  • Microsoft Teams and Cisco WebEx can accommodate significant increases in usage, including teams for classes. A limited number of 'named-user' Zoom licenses have been purchased for areas with special needs outside of Teams and WebEx.
  • Webinars and tools, such as Honorlock, for proctored testing are available. To date, colleges have requested 27,105 exams in Honorlock. The eLearning Committee is exploring proctoring needs for the 2020-2021 academic year.
  • High-Performance Computing resources available for research.
  • More than double the number of seats are available in MyDesk, which provides students, faculty and staff online access to many of the software tools available in computer labs.
  • Alternative validation methods, such as proxy, MYDesk.uc.edu, etc., must be used for remote access to library databases and resources. Remote access instructions are posted on the UC Libraries’ Off Campus Access page.
  • In order to build a back-up “digital backbone” for in-person, hybrid and HhyFlex courses, please see the “Excellence Online at UC” toolkit.