IT@UC Documentation Center

The IT@UC Documentation Center is a convenient hub for locating and accessing a variety of documentation for policies, standards and guidelines.

IT@UC Office of Information Security


The IT@UC Office of Information Security maintains an up-to-date page which provides access to approved policies, draft policies and more.


The IT@UC Office of Information Security maintains a page from which documentation for several step-by-step guides for completing tasks, or procedures, is available. 


Documentation of several standards, or descriptions of specific usage of technology, is available from the IT@UC Office of Information Security.


Many helpful recommendations and details of best practices are made available in the form of Guidelines offered by the IT@UC Office of Information Security.

IT@UC and Division of Administration & Finance,
Planning + Design + Construction

To view the following documents, you may need to download and install Adobe Acrobat Reader .

Communication Standards

Document revision date: April 1, 2017

Project Procedures

Document revision date: April 2018

IT@UC Knowledge Base

IT@UC Knowledge Base

The IT@UC Knowledge Base (KB) is a resource containing many forms of documentation for UC, including custom UC how-to guides, answers to frequently asked questions and solutions to common issues. 

Technology trouble? IT Happens.

With IT@UC, Getting Help is Easy.

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Looking for self help guides? Check the IT@UC Knowledge Base.

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Encountering general IT issues? Contact the IT@UC Service Desk.

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Trouble with Canopy/ eLearning Tools? Contact 24/7 Canopy Support.